RemoteLeaf Logo
Log in Sign up

Digital Construction Implementation Engineer - 4 Day Week (US)

2 weeks, 2 days ago
United States
Full-time
Mid Level
Implementation Engineer
Project and Program Management
Apply Now
Laminar Projects

Laminar Projects

Laminar Projects is a project management consultancy specializing in construction projects. They offer services that provide complete control and visibility, combining engineering expertise with advanced digital skills to deliver tailored solutions for...

Construction & Engineering
51-250
Founded 2017
View All Jobs 11

Description

  • Own customer relationships and serve as the main point of contact for implementation questions and issues.
  • Help new customers adopt Shape’s tools on construction projects and overcome implementation challenges.
  • Monitor customer satisfaction and create a mechanism for tracking product adoption and engagement.
  • Work closely with the product team to share field insights and improve the product for future customers.
  • Develop and scale a site adoption process using data-backed methods for enterprise and self-serve customers.
  • Conduct training sessions for client teams and answer product-related questions.
  • Create onboarding materials and contribute to the customer-facing knowledge base.
  • Stay current on construction industry trends and technology adoption challenges.
  • Collaborate with sales consultants on customer conversations and onboarding.
  • Work with designers and engineers to shape product improvements based on implementation feedback.

Requirements

  • Experience working in the construction industry in a site office, project management, or construction management role.
  • First-hand experience using software on construction projects.
  • Understanding of construction management practices.
  • Strong written and verbal communication skills with the ability to communicate with frontline teams and senior management.
  • Self-starter who can set their own agenda and work with business leaders on strategy and goals.
  • Comfort using tools such as Excel, Word, or construction-specific software in day-to-day work.
  • Ability to empathize with different stakeholders and support others in using digital tools.
  • Preferred: deep understanding of using data to improve onboarding experiences and measure new user engagement.
  • Preferred: experience presenting to larger groups as well as engaging one-to-one with clients.
  • Preferred: experience leading a team, hiring, coaching, developing talent, or building tools and processes from scratch.

Benefits

  • Competitive salary dependent on location and capability.
  • Private medical insurance.
  • Paid leave.
  • In-house coaching sessions.
  • Discretionary bonus scheme for all team members.
  • 4-day work week.
  • Flexible work arrangement with autonomy over when work is completed.
  • Coach, mentor, and well-being therapist support.
  • Strong learning and development focus, with substantial growth opportunities.
  • Fast progression in a meritocratic environment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

AssureSoft

Senior Integration Engineer

AssureSoft 51-250 Internet Software & Services

AssureSoft is hiring a remote integrations engineer to own and modernize business-critical system integrations across Salesforce, NetSuite, product backend systems, billing platforms, and AWS Redshift.

Latin America Senior Implementation Engineer
Encryption HIPAA JSON NetSuite REST API Salesforce Secrets Management SQL XML
1 day, 19 hours ago
OpenTable

Onboarding Specialist (Remote)

OpenTable 1K-5K Consumer Services

OpenTable is hiring an Onboarding Specialist in Toronto to guide new restaurant partners from contract signing through implementation, training, and go-live for a fully optimized launch.

Canada Full-time Mid Level Implementation Engineer
$60k-$68k
CRM LLM Salesforce
2 days, 19 hours ago
CoLab

Senior Implementation Specialist

CoLab 51-250 Construction & Engineering

CoLab is hiring its first Implementation Specialist to own customer onboarding delivery for its engineering collaboration platform, guiding enterprise customers from contract signing to confident adoption and helping build the scalable onboarding function.

United States Canada Full-time Junior Implementation Engineer
2 days, 19 hours ago
Included Health

Implementation Specialist

Included Health 1K-5K Insurance

Included Health is hiring a remote Client Onboarding Implementation Specialist to provide tactical implementation support, system configuration, and quality assurance across multiple client onboarding projects and ongoing operations.

United States Contract Mid Level Implementation Engineer
$73k-$94k
JIRA
3 days, 20 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers