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Digital Construction Implementation Engineer - 4 Day Week (US)

1 hour, 48 minutes ago
United States
Full-time
Mid Level
Implementation Engineer
Project and Program Management
Apply Now
Laminar Projects

Laminar Projects

Laminar Projects is a project management consultancy specializing in construction projects. They offer services that provide complete control and visibility, combining engineering expertise with advanced digital skills to deliver tailored solutions for...

Construction & Engineering
51-250
Founded 2017
View All Jobs 11

Description

  • Own customer relationships and serve as the main point of contact for implementation questions and issues.
  • Help new customers adopt Shape’s tools on construction projects and overcome implementation challenges.
  • Monitor customer satisfaction and create a mechanism for tracking product adoption and engagement.
  • Work closely with the product team to share field insights and improve the product for future customers.
  • Develop and scale a site adoption process using data-backed methods for enterprise and self-serve customers.
  • Conduct training sessions for client teams and answer product-related questions.
  • Create onboarding materials and contribute to the customer-facing knowledge base.
  • Stay current on construction industry trends and technology adoption challenges.
  • Collaborate with sales consultants on customer conversations and onboarding.
  • Work with designers and engineers to shape product improvements based on implementation feedback.

Requirements

  • Experience working in the construction industry in a site office, project management, or construction management role.
  • First-hand experience using software on construction projects.
  • Understanding of construction management practices.
  • Strong written and verbal communication skills with the ability to communicate with frontline teams and senior management.
  • Self-starter who can set their own agenda and work with business leaders on strategy and goals.
  • Comfort using tools such as Excel, Word, or construction-specific software in day-to-day work.
  • Ability to empathize with different stakeholders and support others in using digital tools.
  • Preferred: deep understanding of using data to improve onboarding experiences and measure new user engagement.
  • Preferred: experience presenting to larger groups as well as engaging one-to-one with clients.
  • Preferred: experience leading a team, hiring, coaching, developing talent, or building tools and processes from scratch.

Benefits

  • Competitive salary dependent on location and capability.
  • Private medical insurance.
  • Paid leave.
  • In-house coaching sessions.
  • Discretionary bonus scheme for all team members.
  • 4-day work week.
  • Flexible work arrangement with autonomy over when work is completed.
  • Coach, mentor, and well-being therapist support.
  • Strong learning and development focus, with substantial growth opportunities.
  • Fast progression in a meritocratic environment.

Interested in this position?

Apply directly on the company website

Apply Now

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