Amazon Inventory Recovery & Unfulfillable Specialist

43 minutes ago
Full-time
Junior
Data Science and Analytics
lago

lago

lago connects talented individuals from emerging markets with high-quality remote job opportunities, facilitating professional growth and increased earnings for both workers and agencies.

Professional Services

Description

  • Monitor and manage unfulfillable inventory reports in Amazon Seller Central on a daily basis.
  • Classify unfulfillable units by disposition type and coordinate removal, disposal, repackaging, or regrade workflows.
  • Maintain accurate records of unfulfillable inventory counts, trends, resolution actions, and KPI dashboards for stakeholders.
  • Identify lost and damaged inventory using Amazon reports and the FBA inventory reconciliation tool, then file and track claims through resolution.
  • Reconcile inbound shipments by comparing shipped and received quantities, documenting discrepancies, and submitting claims within required timeframes.
  • Coordinate with 3PLs, prep centers, suppliers, and account teams to resolve carrier-side, listing-side, and fulfillment-center discrepancies.
  • Monitor stranded inventory, diagnose root causes, and escalate or resolve issues to restore units to active status.
  • Track inventory aging and flag units approaching long-term storage fee thresholds.
  • Audit reimbursement reports, identify missing reimbursements, and file manual recovery cases as needed.
  • Report reimbursement recovery amounts by ASIN and account on a monthly basis.

Requirements

  • 2+ years of hands-on experience managing Amazon FBA inventory operations in Seller Central or Vendor Central.
  • Demonstrated experience with unfulfillable inventory workflows, removal orders, and disposition management.
  • Proficiency with Amazon FBA inventory reports, reconciliation tools, and Seller Support case management.
  • Strong Excel or Google Sheets skills for building reconciliation trackers and exception logs.
  • High attention to detail and ability to manage multiple cases and SKUs simultaneously.
  • Comfortable working independently with minimal supervision in a remote environment.
  • Strong written communication skills in English for Seller Support cases and internal status updates.
  • Experience using third-party reimbursement or audit tools such as GETIDA, Helium 10, or Seller Investigators is preferred.
  • Familiarity with Amazon reimbursement policies and claim windows for lost, damaged, and inbound shipment claims is preferred.
  • Experience working with multiple seller accounts or in an agency or managed services environment is preferred.
  • Background in eCommerce operations, supply chain, or logistics is preferred.
  • Experience building SOPs or process documentation for inventory exception workflows is preferred.

Benefits

  • Remote work from anywhere with a global team.
  • Work-life balance supported by a flexible remote setup.
  • Opportunity to shape the role and grow with the company.
  • Work in a data-driven, innovative culture focused on solving operational challenges.
  • Salary is negotiable based on experience.

Interested in this position?

Apply directly on the company website

Apply Now

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