Application Support Engineer (Ivanti / ITSM)

3 months ago
Full-time
Mid Level
Database Administration
Kyivstar

Kyivstar

Kyivstar is the leading national operator in Ukraine, providing quality mobile communication to over 26 million subscribers. As a driver of innovation and social responsibility, Kyivstar is part of the international VEON group, focusing on projects for...

Wireless Telecommunication Services
1K-5K
Founded 1994
$1600M raised

Description

  • Provide business support for the Ivanti platform through configuration and deep technical customization to automate Technical Directorate processes.
  • Work with key system users to implement new business processes and modify existing ones in the company’s information system.
  • Ensure technical integration and alignment of new solutions with related systems.
  • Maintain workflow logic, complex forms, business rules, and service level agreements (SLAs).
  • Analyze issues, localize problems, and test software changes.
  • Work with technical documentation to support system administration and process changes.

Requirements

  • 3+ years of experience in IT.
  • At least 2 years of experience in software administration.
  • Higher education.
  • Experience analyzing, localizing issues, and testing software.
  • Ability to work with technical documentation.
  • Knowledge of SQL and PL/SQL.
  • Experience with Oracle and MS SQL Server databases.
  • Basic knowledge of Windows and Unix operating systems.
  • Experience with modern software development methodologies, including technical task preparation, algorithms, and programming (preferred).
  • Direct experience with Ivanti Neurons for ITSM or Ivanti Service Manager (preferred).
  • Experience configuring or developing on enterprise automation or BPM platforms (preferred).

Benefits

  • Remote or office work, depending on your preference.
  • Remote onboarding.
  • Performance bonuses, annual or quarterly depending on the role.
  • Access to internal learning resources and partner programs, plus an in-house library.
  • Health and life insurance for employees.
  • Wellbeing program and corporate psychologist.
  • Mobile phone service compensation from Kyivstar.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Data Migration Engineer (SQL Server / TSQL)

Cresteo 51-200 information technology & services

Cresteo is hiring a Data Migration Engineer to own end-to-end SQL Server data migrations from legacy schemas into reconciled, production-ready data for US-based clients and international teams.

JSON SQL Server
15 hours ago

Technical Support Engineer - VOIP & MSP

CodeForce 11-50 information technology & services

Remote Technical Support Engineer role at a managed services provider, providing VoIP and IT support for client environments and ensuring reliable service delivery.

Active Directory AWS Azure Cisco Cybersecurity DHCP DNS TCP/IP
15 hours, 30 minutes ago

Forward Deployed Engineer

Bitmovin 51-250 Internet Software & Services

Bitmovin is hiring a Forward Deployed Engineer to work within its Encoding team, supporting US media and streaming customers while shipping production code and improving how the product handles real-world customer issues.

AWS Azure C++ Docker GCP Java Kotlin Kubernetes
15 hours, 30 minutes ago

RPA Support Engineer - UiPath

Roboyo 251-1K Electrical Equipment

Roboyo AI is hiring a Managed Services Engineer to support enterprise automation clients by maintaining, improving, and resolving issues in production automation systems.

C# Java LLM .NET PowerShell Python SQL Tableau
15 hours, 30 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers