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Live Commerce Administrator

4 months, 3 weeks ago
Mexico, Argentina, Brazil, El Salvador, Colombia, Dominican Republic, Latin America
Full-time
Entry Level
Operations Specialist
Customer and Technical Support
E-commerce
Apply Now
Koi Limited

Koi Limited

Textiles, Apparel & Luxury Goods
11-50
Founded 2012
View All Jobs 5

Description

  • Prepare product listings, bundles, promotions, pricing, and stock levels for live commerce shows.
  • Upload and organize products within live selling platforms.
  • Schedule shows in line with the live commerce calendar and maintain a centralized results tracker.
  • Work with operations and stock planners to confirm inventory availability for planned sessions.
  • Flag potential stock issues before or after live shows.
  • Ensure product descriptions, images, and details are accurate and ready for live promotion.
  • Support the live commerce team during live sessions when required.
  • Monitor and process cancellation requests during and after shows.
  • Assist with managing comments, feedback, and customer enquiries where necessary.
  • Compile and organize post-session performance data for the data analyst and support reporting on key metrics.

Requirements

  • Strong organisational skills and excellent attention to detail.
  • Ability to manage multiple tasks and follow structured processes consistently.
  • Comfortable working with digital platforms, dashboards, and e-commerce systems.
  • Good understanding of e-commerce environments and online product listings.
  • Confident written and spoken English.
  • Strong computer literacy and ability to work efficiently in remote environments.
  • Ability to work aligned with UK business hours.
  • Familiarity with e-commerce platforms.
  • Experience using productivity and collaboration tools such as Microsoft 365 and Teams, or similar.
  • Experience managing spreadsheets or product data.
  • Experience with WhatNot, eBay Live, or other live commerce platforms is desirable.
  • Previous experience supporting live selling sessions or livestream operations is desirable.
  • Experience working in a D2C e-commerce business is desirable.
  • Basic understanding of sales performance metrics or e-commerce analytics is desirable.
  • Experience supporting multi-brand or multi-market e-commerce businesses is desirable.

Benefits

  • Salary of $1,200–$1,500 per month depending on experience.
  • Fully remote role for LATAM-based professionals.
  • Work aligned with UK business hours.
  • Training on internal systems and Live Commerce operations.
  • Opportunity to work with a fast-growing multi-brand international e-commerce business.
  • Exposure to multiple brands and global markets.
  • Supportive team environment with opportunities to grow as the live commerce division expands.

Interested in this position?

Apply directly on the company website

Apply Now

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