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CRM Manager- Clinical Documentation Integrity

3 months, 1 week ago
Anywhere
Full-time
Senior
Program Manager
Project and Program Management
Apply Now
Kodiak Solutions

Kodiak Solutions

Kodiak Solutions helps finance, revenue cycle, and compliance teams free up resources, manage mounting pressures, and reduce risk.

Diversified Financial Services
View All Jobs 8

Description

  • Manage daily operations of customer-facing CDI projects across inpatient and outpatient settings.
  • Ensure high-quality execution of CDI assessments, medical record reviews, and provider education initiatives.
  • Develop and implement CDI policies, procedures, and workflows aligned with best practices.
  • Serve as a subject matter expert in documentation integrity, coding compliance, and regulatory standards.
  • Advise client leadership and provider teams on CDI best practices, medical necessity, and accurate coding.
  • Develop and deliver educational programs for providers, clinical staff, and coding teams.
  • Collaborate with internal and client teams to design project plans, governance frameworks, and change management strategies.
  • Facilitate project meetings and ensure timely follow-up on action items.
  • Monitor project scope and support contract amendment development and execution when needed.
  • Establish, monitor, and report on CDI performance metrics, trends, and financial impact.

Requirements

  • Bachelor’s degree in business or a health-related field is required.
  • MBA, MHA, and/or MPH is highly desirable.
  • 5 to 7 years of CDI experience is required.
  • At least 2 years of leadership or supervisory experience is required.
  • Previous experience in a professional services or consulting role is essential.
  • Registered Nurse (RN), RHIA, RHIT, CCS, CIC, CCDS, CDIP, CPC, or equivalent clinical/coding credential is required.
  • Strong working knowledge of CMS guidelines, documentation requirements, and coding standards is required.
  • Knowledge of ICD-10-CM/PCS coding concepts, MS-DRG methodology, SOI/ROM, quality measures, and risk adjustment is required.
  • Proven ability to lead interdisciplinary teams and manage multiple projects simultaneously is required.
  • Strong analytical and financial acumen, including benefit tracking and ROI analysis, is required.
  • Excellent communication skills and the ability to educate and influence clinical and non-clinical stakeholders are required.
  • Willingness to travel up to 25% to client sites as needed is required.

Interested in this position?

Apply directly on the company website

Apply Now

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