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CRM Manager- Clinical Documentation Integrity

1 day, 19 hours ago
Anywhere
Full-time
Senior
Program Manager
Project and Program Management
Apply Now
Kodiak Solutions

Kodiak Solutions

Kodiak Solutions helps finance, revenue cycle, and compliance teams free up resources, manage mounting pressures, and reduce risk.

Diversified Financial Services
View All Jobs 18

Description

  • Manage daily operations of customer-facing CDI projects across inpatient and outpatient settings.
  • Oversee CDI assessments, medical record reviews, and provider education initiatives.
  • Develop and implement CDI policies, procedures, and workflows aligned with best practices.
  • Serve as a clinical subject matter expert in documentation integrity, coding compliance, and regulatory standards.
  • Advise client leadership and provider teams on CDI, medical necessity, and accurate coding practices.
  • Develop and deliver educational programs for providers, clinical staff, and coding teams.
  • Collaborate with Kodiak and client teams to design project plans, governance frameworks, and change management strategies.
  • Facilitate project meetings and track action items to maintain momentum and accountability.
  • Monitor project scope and support contract amendment development and execution when needed.
  • Establish and monitor CDI performance metrics, analyze trends, and present reports to leadership.

Requirements

  • Bachelor’s degree in business or a health-related field is required; MBA, MHA, and/or MPH is highly desirable.
  • 5 to 7 years of CDI experience, including at least 2 years in a leadership or supervisory role.
  • Previous experience in a professional services or consulting role with a client-focused delivery track record.
  • Current RN, RHIA, RHIT, CCS, CIC, CCDS, CDIP, CPC, or equivalent clinical/coding credential.
  • Strong working knowledge of CMS guidelines, documentation requirements, and coding standards.
  • Knowledge of ICD-10-CM/PCS coding concepts, MS-DRG methodology, SOI/ROM, quality measures, and risk adjustment.
  • Proven ability to lead interdisciplinary teams and manage multiple projects simultaneously.
  • Strong analytical and financial acumen, including experience with benefit tracking and ROI analysis.
  • Extreme attention to detail and the ability to work independently in a team-oriented environment.
  • Excellent communication skills and willingness to travel up to 25% to client sites as needed.

Interested in this position?

Apply directly on the company website

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