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Malware & Abuse Engineer

3 weeks ago
Europe, Middle East, Africa, Hungary
Full-time
Senior
Security Analyst
Cybersecurity
CDN DNS JavaScript Linux MariaDB MySQL Nginx PHP WordPress
Apply Now
Kinsta®

Kinsta®

Kinsta® offers premium managed WordPress hosting with ultimate performance, expert support, and advanced technologies for speed and security. Trusted by over 120,000 businesses, Kinsta is the go-to choice for modern WordPress sites.

IT Services
251-1K
Founded 2013
View All Jobs 3

Description

  • Monitor, investigate, and resolve malware, spam, IP blocklisting, and DMCA issues while keeping customers informed.
  • Investigate and resolve malware cases escalated from the Support team.
  • Write and document new malware signature rules for customer scanning tools.
  • Document remediation workflows for malware infections and blocklisted IP removal requests.
  • Monitor internal tools to identify spam email sending, IP blocklisting, and platform misuse.
  • Alert customers to security or abuse issues and track their progress toward resolution.
  • Provide feedback to internal teams to improve malware detection and remediation tools.
  • Receive, validate, and process DMCA notices and counternotices.
  • Collaborate with internal teams to gather information for resource overuse or abuse cases and recommend plan upgrades when needed.

Requirements

  • Fluent in English with excellent written communication skills.
  • Experience detecting, investigating, and resolving malware infections, primarily in PHP and JavaScript.
  • Experience writing and applying regular expressions.
  • Familiarity with WordPress database structure, file/directory structure, wp-config.php directives, and common malware vectors.
  • Comfort working in a command-line environment.
  • Strong professionalism, reliability, and self-motivation in a distributed team.
  • Previous experience in web hosting and/or WordPress technical support (preferred).
  • Understanding of Linux, NGINX, MySQL/MariaDB, PHP, DNS, CDN, and caching (object and page) (preferred).
  • Experience investigating outbound email spam processes and other platform abuse situations (preferred).
  • Must be available to work shifts within EMEA time zones using UTC scheduling.

Benefits

  • Annual remote expense budget.
  • Flexible PTO.
  • Paid parental leave.
  • Annual professional development budget after one year with Kinsta.
  • Sabbatical after three years and every three years thereafter.
  • Location-specific healthcare benefits, including vision and dental, for employees in the USA, UK, Canada, and Hungary.
  • Pension plan for UK employees and 401k contributions for USA employees.

Interested in this position?

Apply directly on the company website

Apply Now

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