Asset Resolution Specialist

1 week, 6 days ago
Full-time
Junior
Customer and Technical Support
Kiavi

Kiavi

Kiavi is a leading provider of bridge and rental loans for real estate investors, offering a streamlined online process to help investors scale their portfolios. With over $12.3 billion in funded loans, Kiavi leverages technology to provide fast, relia...

Real Estate
251-1K
Founded 2013
$158M raised

Description

  • Manage a portfolio of defaulted loans and implement loss mitigation strategies.
  • Review and validate borrower documents and answer technical foreclosure questions.
  • Analyze workout options, including foreclosure, short sale, reinstatement, and deed in lieu, and recommend the best investor outcome.
  • Negotiate loss mitigation strategies with investors.
  • Guide borrowers and other parties through loan status, workout expectations, and final resolution.
  • Maintain relationships with internal departments and business partners.
  • Track updates, analyses, and decisions in appropriate systems.
  • Identify process improvements and support new initiatives.
  • Prepare periodic and ad hoc reports.

Requirements

  • At least 2 years of mortgage experience.
  • Bachelor’s degree.
  • Strong written and verbal communication skills.
  • Ability to guide customers and investors through retention and liquidation processes.
  • General knowledge of the full loss mitigation process.
  • Ability to independently manage a loan pipeline effectively.
  • Strong negotiation and customer service skills.
  • Ability to understand and clearly explain investor guidelines for mortgage modifications.

Benefits

  • Remote work in approved hiring regions, with up to $500 for office setup and an $85 monthly internet and phone stipend.
  • Annual base salary of $45,000–$67,000, plus a $6,000 target bonus.
  • Free employee-only medical, dental, and vision insurance.
  • Employer HSA contributions of $1,000 for individual coverage or $2,000 for dependent coverage.
  • Flexible time off with manager approval.
  • Paid medical or caregiver leave and up to 12 weeks of paid parental leave.
  • 401(k) with 100% company matching up to 3% of compensation or $8,000, with immediate vesting.

Interested in this position?

Apply directly on the company website

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