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Program Manager (Engage)

3 weeks, 3 days ago
Spain, Europe, United Kingdom, Italy, Poland
Full-time
Senior
Program Manager
Project and Program Management
Agile Asana Generative AI JIRA Trello
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Keywords Studios

Keywords Studios

Keywords Studios provides comprehensive technical and creative solutions for the global video games industry, specializing in localization, audio production, quality assurance, art creation, and customer support services to enhance the gaming experienc...

Internet Software & Services
10K-50K
Founded 1998
View All Jobs 19

Description

  • Directly manage a portfolio of transformation initiatives, including both strategic programs and tactical projects.
  • Establish and maintain program governance frameworks, templates, standards, and processes.
  • Create project plans, track deliverables, and ensure successful end-to-end delivery.
  • Gather, analyze, document, and manage business and technical requirements from cross-functional stakeholders.
  • Translate requirements into actionable project plans and coordinate execution across teams.
  • Monitor timelines, budgets, deliverables, program health, risks, and KPIs across concurrent initiatives.
  • Prepare regular status reports for senior management and highlight risks, delays, and mitigation actions.
  • Support program leads in developing and tracking risk management and path-to-green plans.
  • Lead AI-focused projects and support secure, effective integration of new technologies into workflows.
  • Drive continuous improvement by capturing lessons learned and identifying ways to improve delivery efficiency.

Requirements

  • Bachelor’s degree in Business, Marketing, Strategy, or a related field; MBA preferred.
  • 5-8 years of experience in program management, project management, or PMO roles.
  • Proven experience leading complex transformation programs in marketing services, player support, technology, and/or IT environments.
  • Proven experience delivering gen AI-focused projects.
  • Experience with project management tools such as MS Project, Jira, Trello, or Asana.
  • Strong understanding of project management methodologies such as Agile, Lean Transformation principles, PMP, or PRINCE2.
  • Experience working in cross-functional, matrixed, or global organizations.
  • Excellent organizational, multitasking, communication, interpersonal, and leadership skills.
  • Strong problem-solving, analytical, critical thinking, and attention-to-detail abilities.
  • Fluency in English; additional languages are an advantage.
  • Understanding of change management and the ability to drive adoption.

Benefits

  • Open to candidates across Europe.
  • Equal opportunities workplace policy.
  • Applicant privacy notice and data protection process provided.
  • No unsolicited recruitment agency contact unless a valid agreement is in place.

Interested in this position?

Apply directly on the company website

Apply Now

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