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Freelance Community Manager with Chinese (Gaming) Fixed-term contract

9 hours, 12 minutes ago
Spain, Europe, United Kingdom, Germany, Italy, Poland, Portugal
Full-time
Junior
Social Media Manager
Customer and Technical Support
Apply Now
Keywords Studios

Keywords Studios

Keywords Studios provides comprehensive technical and creative solutions for the global video games industry, specializing in localization, audio production, quality assurance, art creation, and customer support services to enhance the gaming experienc...

Internet Software & Services
10K-50K
Founded 1998
View All Jobs 15

Description

  • Review incoming community interactions across social media platforms and communicate directly with players.
  • Respond to comments and player queries in a timely manner.
  • Create engaging social media content for the community.
  • Escalate important player issues and feedback to the developer team.
  • Help maintain a safe, welcoming community by moderating discussions and comments according to guidelines.
  • Proactively suggest ways to grow and better support the community.
  • Create and update documentation and reports as needed.
  • Work within UK time zone hours for the project.

Requirements

  • 1-2 years of community management experience.
  • Native or near-native Mandarin/Chinese language proficiency.
  • Very good English skills.
  • Excellent communication and writing skills.
  • Passion for video games and social media.
  • Strong understanding of and experience with different social media channels.
  • Ability to work remotely across multiple locations.
  • Fixed-term availability for a project expected to last approximately a couple of months.
  • Open to full-time working hours aligned to the UK time zone.

Benefits

  • Flexible remote work with a good work-life balance.
  • A fun, friendly, diverse, and inclusive company culture.
  • Opportunity to work on exciting projects with global game brands.
  • Potential for freelance cooperation or employment contract depending on location and project needs.
  • Equal opportunities and a welcoming, supportive work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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