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Director, Commercial Operations

46 minutes ago
United States
Full-time
Executive
Sales Operations
Sales and Business Development
Machine Learning Salesforce
Apply Now
Karius

Karius

Karius is a life sciences company revolutionizing infectious disease diagnostics with the Karius Test™, a non-invasive liquid biopsy detecting over 1000 pathogens from a single blood sample.

Pharmaceuticals
51-250
Founded 2014
$254M raised
View All Jobs 11

Description

  • Own the strategy and architecture for sales operations, including CRM, automation, territory design, and performance analytics.
  • Build and lead the commercial operations team, developing talent and establishing its operating model.
  • Set and govern sales goals, KPIs, and performance reporting for individuals, teams, and the organization.
  • Lead end-to-end sales forecasting, including pipeline analysis, scenario modeling, and revenue outlook reporting.
  • Design and manage sales compensation and incentive programs with Finance, HR, and Legal.
  • Own commercial technology vendor selection, contracts, budgets, and return on investment.
  • Lead adoption and change management for new sales tools, processes, and systems.
  • Ensure data integrity and governance across CRM and commercial systems.
  • Develop sales training and enablement programs that standardize tools, processes, and methodology.
  • Partner across Sales, Marketing, and Finance on growth initiatives, planning, market intelligence, and competitive analysis.

Requirements

  • Bachelor’s degree in Business, Marketing, Operations, or a related field; MBA preferred.
  • 10+ years of progressive commercial or sales operations experience with a bachelor’s degree, or 8+ years with a master’s degree.
  • At least 4+ years of people management experience, ideally in life sciences, healthcare, or diagnostics.
  • Experience scaling CRM platforms, sales automation, territory design, and performance analytics for growing organizations.
  • Expertise across sales forecasting, pipeline analysis, forecast modeling, scenario planning, and performance reporting.
  • Experience designing and governing sales compensation and incentive programs.
  • Experience managing commercial technology vendors, contracts, budgets, and ROI.
  • Proven change-management experience driving sustained adoption of tools, processes, and systems.
  • Fluency in Salesforce or an equivalent CRM, sales analytics platforms, and data governance.
  • Strong analytical, organizational, communication, leadership, and executive presentation skills; experience presenting to senior leadership or boards.
  • Ability to operate strategically and hands-on in a fast-paced, ambiguous environment.
  • Ability to travel up to 25%; role is based in Redwood City, California, hybrid, or remote within the United States.

Benefits

  • Hybrid work in Redwood City, California, or remote work within the United States.
  • Opportunity to contribute to genomic and AI-based diagnostics for infectious diseases.
  • Workplace commitment to diversity, inclusion, equal employment opportunity, and accessibility accommodations.

Interested in this position?

Apply directly on the company website

Apply Now

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