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Lead Brand Marketing Coordinator

3 months ago
United States
Full-time
Lead
Marketing Specialist
Project and Program Management
Content Marketing SEO
Apply Now
Kapitus

Kapitus

Kapitus, a leading small business financing company, offers fast, flexible term loans and lines of credit from $5k to $5 million. With a focus on simplifying financing for small businesses, Kapitus provides multiple loan options to support business gro...

Diversified Financial Services
251-1K
Founded 2006
$490M raised
View All Jobs 16

Description

  • Support the Director of Brand Marketing in executing the online reputation management strategy.
  • Monitor and respond to customer reviews on Trustpilot, Google Business Profile, BBB, and other platforms.
  • Coordinate review-generation initiatives to increase review volume and improve customer ratings.
  • Track customer sentiment, recurring pain points, and positive feedback trends.
  • Prepare reporting and insights on reviews, ratings, and reputation performance.
  • Support customer advocacy efforts such as testimonials, case studies, and customer spotlights.
  • Serve as the day-to-day project manager for brand asset development initiatives.
  • Coordinate with external agencies and internal stakeholders to produce brand materials, sales collateral, digital ads, infographics, downloadable resources, and digital tools.
  • Manage project timelines, approvals, revisions, and production schedules while ensuring materials align with brand standards.
  • Assist with planning, coordination, and production of video content, including customer case studies, testimonial videos, social media videos, and educational content.
  • Support research and digital PR initiatives by coordinating surveys, industry research projects, benchmark reports, and data-driven campaigns.
  • Track earned media coverage, backlinks, referral traffic, and campaign performance.
  • Provide day-to-day direction, coaching, and workload management for one full-time and one part-time coordinator.
  • Delegate projects, set expectations, and support performance, hiring, and development activities for team members.

Requirements

  • Bachelor’s degree in Marketing or a related field, or equivalent professional experience.
  • 5+ years of experience in brand marketing, communications, PR, customer marketing, content marketing, or a related field.
  • Superior project management skills with exceptional attention to detail.
  • Excellent communication and collaboration skills.
  • Experience building and maintaining strong relationships with clients, partners, industry contacts, and colleagues.
  • Ability to connect with individuals on both a personal and professional level.
  • Experience managing cross-functional projects and coordinating with internal stakeholders and external partners.
  • Experience leading, coaching, or managing team members is preferred.
  • Remote candidates may be considered if they reside in states where Kapitus or one of its subsidiaries has an established physical presence.

Benefits

  • Competitive base salary range of $68,700 to $110,200.
  • Annual incentive compensation eligibility of up to 10% annually.
  • Comprehensive medical, dental, and employer-paid vision insurance.
  • Flexible spending account for eligible medical, dental, vision, pharmacy, and dependent care expenses.
  • Lifestyle spending account for physical, mental, and financial well-being expenses.
  • 100% company-paid basic short-term and long-term disability insurance and vision insurance.
  • Paid maternity and parental leave.
  • Paid time off and sick time.
  • 401(k) retirement plan with 25% company match up to 6% of annual salary.
  • Up to $5,000 annually in tuition reimbursement, plus access to relevant conferences and career development events.
  • Commuter benefits for parking and travel expenses.
  • Employee discount and wellness programs, including LifeBalance, Plum Benefits, and Calm app access through UHC.

Interested in this position?

Apply directly on the company website

Apply Now

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