Technical Account Manager - Electronic Security Systems

7 hours, 37 minutes ago
Full-time
Junior
Customer and Technical Support
K Group Companies

K Group Companies

K Group Companies is a group of technology service providers based in Grand Rapids, MI, offering a wide range of IT solutions including managed IT services, SOC services, physical security systems, nurse call systems, web & application development, and...

Internet Software & Services
51-250
Founded 1979

Description

  • Develop and manage client relationships as the primary point of contact for key accounts.
  • Generate new business opportunities by expanding within existing accounts.
  • Collaborate with clients to understand business challenges and align physical security and managed services solutions.
  • Design tailored solutions using knowledge of CCTV, intrusion, fire, access control, and nurse call systems.
  • Stay current on security technologies, products, and industry trends to advise clients effectively.
  • Partner with technical teams to translate client needs into deliverables.
  • Identify up-selling and cross-selling opportunities across the security and IT services portfolio.

Requirements

  • 2-4 years of technical sales or account management experience in security or a related industry.
  • Must have experience in account management.
  • Strong knowledge of CCTV, fire systems, intrusion detection, access control, or emergency nurse call systems.
  • Excellent communication and relationship-building skills.
  • Ability to work in a fast-paced environment.
  • Strong technical aptitude with digital and security technologies.
  • Commercial mindset focused on measurable client and business outcomes.

Benefits

  • Competitive base salary based on experience.
  • Bonus and commission programs.
  • Paid Time Off (PTO).
  • Volunteer Paid Time Off (VTO).
  • 100% employer-paid family health insurance premium.
  • 100% employer-paid disability insurance.
  • 100% employer-paid dental and vision insurance.
  • 401(k) with annual Safe Harbor contributions and profit sharing opportunities.

Interested in this position?

Apply directly on the company website

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