Building Management System Coordinator (Customer Engineer Coordinator)

21 hours, 36 minutes ago
Full-time
Mid Level
IoT and Embedded Systems
Willow

Willow

Willow is a global technology company that specializes in smart buildings, building operations, digital twins, digital engineering, digital architecture, and condition-based maintenance. Through its software platform WillowTwin™, Willow creates digital...

Construction & Engineering
51-200
Founded 2017

Description

  • Build and configure Digital Twins for client deployment projects.
  • Process and validate building-system data, including HVAC, BMS, electrical, and mechanical data.
  • Use 3D building models to understand layouts and support accurate Digital Twin creation.
  • Analyze large datasets to identify issues and ensure data accuracy.
  • Coordinate with cross-functional teams to set up and support system integrations.
  • Use AI tools to improve data processing, documentation, and problem-solving.
  • Provide daily updates to the Team Leader on progress, risks, issues, and blockers.
  • Collaborate with Product and Engineering teams to improve product capabilities and roadmap.

Requirements

  • 3+ years of experience in MEP/building services engineering, building automation services, or project/program coordination, ideally in a SaaS or technology-enabled services business.
  • Background in mechanical, electrical, and/or plumbing engineering, particularly building control and monitoring systems.
  • Understanding of HVAC controls, Building Management Systems, lighting controls, energy metering, IT/OT/IoT networks, and access control or security technologies.
  • Experience with 3D modeling or BIM tools such as Revit, Navisworks, or Archicad is highly regarded.
  • Ability to analyze large, disparate datasets using Excel, SQL, or similar tools.
  • Comfort using or learning AI tools such as Claude to improve productivity.
  • Ability to explain complex technical information clearly to internal and external stakeholders.
  • Experience coordinating complex, cross-functional projects and managing stakeholder expectations.
  • Self-directed, flexible, motivated, and collaborative approach.

Interested in this position?

Apply directly on the company website

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