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Building Management System Coordinator (Customer Engineer Coordinator)

3 months ago
Philippines
Full-time
Mid Level
Project Manager
Project and Program Management
SQL
Apply Now
Willow

Willow

Willow is a global technology company that specializes in smart buildings, building operations, digital twins, digital engineering, digital architecture, and condition-based maintenance. Through its software platform WillowTwin™, Willow creates digital...

Construction & Engineering
51-250
Founded 2017
View All Jobs 4

Description

  • Help build and set up Digital Twins for customers by supporting live deployment projects.
  • Process and validate building systems data using knowledge of HVAC, BMS, electrical, and mechanical systems.
  • Work with 3D building models such as Revit or Navisworks to understand layouts and support accurate Digital Twin creation.
  • Analyze large datasets in tools like Excel to identify issues and ensure data accuracy.
  • Coordinate with cross-functional teammates to set up and support system integrations.
  • Use AI tools to speed up data processing, documentation, and problem-solving while remaining open to new tools and technologies.
  • Keep the team leader informed daily on progress, issues, risks, and blockers.
  • Engage with Willow’s Product and Engineering teams to improve product capabilities and roadmap.

Requirements

  • 3+ years of experience in MEP / building services engineering, Building Automation Services, or project/program coordination.
  • Experience in a SaaS or technology-enabled services business is ideal.
  • MEP engineering background in mechanical, electrical, and/or plumbing, especially control and monitoring within the built environment, is highly valued.
  • Strong understanding of building technology systems including HVAC controls, Building Management Systems (BMS), lighting controls, energy metering networks, IT/OT/IoT devices and networks, and access control/security technologies.
  • 3D modeling / BIM experience is highly regarded, with exposure to Revit, Navisworks, or Archicad.
  • Comfortable using or learning AI tools such as Claude to improve productivity.
  • Strong communication skills with the ability to explain complex topics clearly and simply.
  • Strong data analysis skills with the ability to work across large, disparate datasets using Excel, SQL, or similar tools.
  • A positive, enthusiastic, flexible, energetic, and highly motivated attitude.

Interested in this position?

Apply directly on the company website

Apply Now

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