K Group Companies

K Group Companies is a group of technology service providers based in Grand Rapids, MI, offering a wide range of IT solutions including managed IT services, SOC services, physical security systems, nurse call systems, web & application development, and...

Internet Software & Services

Information Technology

51-250 (60)

Founded 1979

16 open positions

Links

View All Jobs

Field Service Technician Level II – Low Voltage

2 hours, 11 minutes ago

United States

Full-time

Senior

Technical Support Engineer

Customer and Technical Support

TCP/IP

Apply Now

K Group Companies

Internet Software & Services

51-250

Founded 1979

View All Jobs 16

Description

Execute Level I installer duties and follow documentation to maintain installation and service standards.
Manage project and service tickets, providing timely updates and keeping work organized.
Own assigned tasks by understanding project scope and service expectations and delivering results.
Lead installation teams by delegating tasks within team capabilities and fostering collaboration.
Mentor Level 1 installers and seek feedback to support team improvement.
Communicate regularly with Project Delivery Coordinators, Project Managers, and customers to keep projects aligned.
Configure, program, and commission systems and devices to provide fully operational solutions.
Perform Factory Authorized Testing (FAT) before installation to verify quality and performance standards.
Work with nurse call systems, card access systems, and video surveillance products.
Accept additional job duties as needed to support business operations.

Requirements

Minimum 2 years of experience in a previous construction trade.
Advanced knowledge of electricity, including high and/or low voltage.
Hands-on field experience from previous work.
Basic telecommunication knowledge, including TCP/IP, general networking, computers, and VoIP.
Ability to identify and use common low-voltage cabling.
Working knowledge of basic IT networking, configurations, and IP addressing.
Ability to read architectural drawings.
Team management or supervisor experience.
Experience completing projects within scope and using service ticketing processes.
Knowledge of fire, CCTV, intrusion, or emergency nurse call systems is preferred.
Excellent communication skills.
Valid U.S. driver’s license required.

Benefits

Competitive base salary based on experience.
Bonus and commission programs.
Paid Time Off (PTO).
Volunteer Paid Time Off (VTO).
100% employer-paid family health insurance premium.
100% employer-paid disability insurance.
100% employer-paid dental and vision insurance.
401(k) with annual Safe Harbor company contributions and profit sharing opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Lead Solar Field Service Technician II

Pearce Services 1K-5K Construction & Engineering

Pearce is seeking a Lead Solar Field Service Technician to travel full-time to utility-scale solar farms and lead field crews in troubleshooting, repairing, and maintaining megawatt-scale PV systems and related power plant equipment.

United States Full-time Senior Technical Support Engineer

$58k-$83k

1 hour, 11 minutes ago

Apply

1 hour, 11 minutes ago

Manufacturing Systems Specialist (Atlanta)

Anduril Industries 1K-5K Aerospace & Defense

Anduril Industries is hiring a Manufacturing Systems Specialist to support and improve digital manufacturing operations by resolving incidents and aligning manufacturing workflows with enterprise systems.

United States Full-time Junior Technical Support Engineer

$52k-$69k

ERP

1 hour, 41 minutes ago

Apply

1 hour, 41 minutes ago

Support Engineer - Escalation Management

Blueprint Technologies 251-1K Internet Software & Services

Blueprint is hiring a remote customer escalation specialist to advocate for clients and resolve complex cloud and enterprise product issues across cross-functional teams.