K Group Companies

K Group Companies is a group of technology service providers based in Grand Rapids, MI, offering a wide range of IT solutions including managed IT services, SOC services, physical security systems, nurse call systems, web & application development, and...

Internet Software & Services

Information Technology

51-250 (60)

Founded 1979

16 open positions

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Field Service Technician II (Low Voltage)

1 hour, 54 minutes ago

United States

Full-time

Junior

Technical Support Engineer

IoT and Embedded Systems

TCP/IP

Apply Now

K Group Companies

Internet Software & Services

51-250

Founded 1979

View All Jobs 16

Description

Execute Level 1 installer duties and follow installation documentation to maintain service standards.
Manage project and service tickets with organized, timely updates and prompt follow-through.
Own assigned tasks by understanding project scopes and service expectations and delivering completed work on schedule.
Lead installation teams by delegating work appropriately and supporting team productivity.
Mentor Level 1 installers and encourage feedback for continuous improvement when serving as team lead.
Communicate regularly with Project Delivery Coordinators, Project Managers, and customers to support project execution.
Work with nurse call, card access, and video surveillance systems on diverse project installations.
Perform Factory Authorized Testing (FAT) before installation to verify product quality and performance.
Configure and commission systems so customers receive fully operational solutions.
Provide basic operational training to customers after system installation and commissioning.

Requirements

Minimum 2 years of experience in a previous construction trade.
Advanced knowledge of electricity, including high and/or low voltage.
Hands-on field experience from previous work experience.
Basic telecommunication knowledge, including TCP/IP, general networking, computers, and VoIP.
Ability to identify and use common low-voltage cabling.
Working knowledge of basic IT networking, configurations, and IP addressing.
Ability to read architectural drawings.
Team management or supervisor experience.
Previous experience completing projects within scope and using service ticketing processes.
Knowledge of fire, CCTV, intrusion, and emergency nurse call systems is preferred.
Excellent communication skills.
Valid U.S. driver’s license required.

Benefits

Paid Time Off (PTO).
Volunteer Paid Time Off (VTO).
100% employer-paid family health insurance premium.
100% employer-paid disability insurance.
100% employer-paid dental and vision insurance.
401(k) with annual Safe Harbor contributions from the company.
Profit sharing opportunities.
Bonus programs.

Interested in this position?

Apply directly on the company website

Apply Now

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