Manager, Sales Engineering - United Kingdom

5 hours, 13 minutes ago
Full-time
Lead
Customer and Technical Support
JumpCloud

JumpCloud

JumpCloud provides a unified platform for managing identity, access, and devices across various operating systems, enabling secure and frictionless access to resources through features like single sign-on, multi-factor authentication, and a Zero Trust ...

Internet Software & Services
501-1000
Founded 2013
$417M raised

Description

  • Coach and develop a multi-country Sales Engineering team through 1:1s, call reviews, demo simulations, and individualized development plans.
  • Partner with Sales leadership to assess pipeline health, qualify opportunities, identify technical risks, and align commercial and technical deal strategy.
  • Standardize outcome-based discovery, value-based demonstrations, and deal qualification to improve technical win rates.
  • Develop and manage a Proof of Value framework with defined scopes, customer milestones, success criteria, and technical sign-offs.
  • Optimize Sales Engineer assignment and scheduling across territories based on deal complexity, language needs, time zones, and product expertise.
  • Lead high-value deal reviews, technical escalations, and executive customer discussions.
  • Coordinate handoff documentation and technical validation with Professional Services and Customer Success to support successful implementations and retention.
  • Analyze team performance and win/loss data, develop reusable demo assets and competitive battlecards, and adopt AI tools to improve team effectiveness.

Requirements

  • 5+ years of presales Sales Engineering or technical solutions experience in B2B SaaS or IT infrastructure.
  • 2+ years of formal people management or technical team leadership experience.
  • Proven ability to coach Sales Engineers or technical solutions professionals in a fast-paced environment.
  • Expertise in value-based technical discovery, solution design, and structured Proofs of Value tied to business outcomes.
  • Experience partnering with Sales leaders on pipeline qualification, deal-risk identification, and technical resource allocation.
  • Knowledge of IAM, directory services, LDAP, Active Directory, SSO, and MFA preferred.
  • Knowledge of UEM or MDM across macOS, Windows, Linux, iOS, and Android preferred.
  • Experience with platforms such as JumpCloud, Microsoft Entra/Intune, Okta, Omnissa Workspace ONE, or Jamf preferred.
  • Familiarity with Salesforce, Gong or Chorus, demonstration automation software, and generative AI productivity tools preferred.
  • Must be located and authorized to work in England and be fluent in spoken and written English.

Benefits

  • Remote-first role based in England.
  • Opportunity to lead multi-country technical operations and shape presales methodologies.
  • High-autonomy leadership role with cross-functional influence across Sales, Post-Sales, and Product.
  • Opportunity to work with a global team across 15+ countries.

Interested in this position?

Apply directly on the company website

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