Enterprise Systems Quality Engineer - India

2 hours, 39 minutes ago
Full-time
Mid Level
Software Development
JumpCloud

JumpCloud

JumpCloud provides a unified platform for managing identity, access, and devices across various operating systems, enabling secure and frictionless access to resources through features like single sign-on, multi-factor authentication, and a Zero Trust ...

Internet Software & Services
251-1K
Founded 2013
$417M raised

Description

  • Execute manual tests for Salesforce and document clear, comprehensive test cases.
  • Perform end-to-end testing for integration features and critical business workflows, including Lead-to-Cash.
  • Create, maintain, and scale automated test suites for UI and API layers.
  • Write detailed bug reports, test plans, and hand-offs to support asynchronous collaboration.
  • Analyze business processes, identify root causes of defects, and work with developers to resolve issues.
  • Collaborate with developers, business analysts, system admins, and other cross-functional partners.
  • Support testing pipelines and help integrate quality checks into existing processes.
  • Contribute to requirement refinement and provide feedback to improve customer-facing user flows.
  • Use a customer-experience mindset when testing features and workflows.
  • Help improve team processes through risk-based test planning and continuous improvement.

Requirements

  • 2+ years of hands-on experience as a Quality Assurance Engineer with a focus on Salesforce.
  • Strong understanding of multiple connected systems such as Salesforce, NetSuite, and MuleSoft.
  • Excellent verbal and written communication skills for a global, asynchronous team.
  • Strong knowledge of QA methodologies and the SDLC in an Agile environment.
  • Ability to execute and maintain test plans for cross-system workflows covering functional and non-functional concepts.
  • Understanding of test automation frameworks and motivation to learn them.
  • Understanding of Salesforce and NetSuite data models to create test data and validate complex data transformations.
  • Ability to make accountable, curiosity-driven, risk-based decisions and improve team processes.
  • Strategic approach to balancing automation suite maintenance with manual regression testing.
  • Experience using AI tools for test case creation and documentation.
  • Salesforce certifications such as Salesforce Certified Administrator or Platform App Builder are a plus.
  • Hands-on experience with Salesforce Flows, Validation Rules, Custom Objects, Permission Sets, and Profiles is preferred.
  • Familiarity with Salesforce Inspector or Developer Console is preferred.
  • Previous testing experience in Sales Cloud, Service Cloud, or Salesforce CPQ is preferred.
  • Understanding of Salesforce’s tri-annual release cycle and regression testing for platform updates is preferred.
  • Proficiency with SQL and/or SOQL, Salesforce reporting, data import tools, Postman, and JavaScript is preferred.
  • Proficiency in automation frameworks such as Testim for Salesforce, NetSuite, and MuleSoft UI/API testing is preferred.
  • Hands-on experience with API testing is preferred.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred, or equivalent experience.
  • Must be located in and authorized to work in India.
  • Fluency in English, including speaking and writing, is required.

Benefits

  • Remote-first work arrangement within India.
  • Opportunity to work on core enterprise systems at a global SaaS company.
  • Collaborative, globally distributed team environment.
  • Support for career growth and mentorship from senior team members.
  • Chance to work cross-functionally with teams across the business.
  • Inclusive company culture that emphasizes human connection and equal opportunity.

Interested in this position?

Apply directly on the company website

Apply Now

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