AR & Collections Associate - Mexico

5 days, 1 hour ago
Contract
Junior
Finance and Accounting
JumpCloud

JumpCloud

JumpCloud provides a unified platform for managing identity, access, and devices across various operating systems, enabling secure and frictionless access to resources through features like single sign-on, multi-factor authentication, and a Zero Trust ...

Internet Software & Services
251-1K
Founded 2013
$417M raised

Description

  • Manage a high-volume portfolio of B2B accounts with a focus on proactive monitoring and initial outreach for lower-tier past-due accounts.
  • Contact customers by email and phone regarding overdue invoices while maintaining a professional and helpful demeanor.
  • Support cash forecasting by using knowledge of payment cycles and customer behavior to improve predictability of weekly and monthly collections.
  • Monitor aging reports and provide regular updates to Finance Leadership on collection status and potential bad debt risks.
  • Identify and resolve billing discrepancies or customer issues by collaborating with Sales, Renewals, and Operations.
  • Record all collection activities and customer interactions accurately in ERP/CRM systems, including NetSuite and Salesforce.
  • Post daily customer payments and record cash, checks, and credit card transactions.
  • Use basic contract knowledge to understand payment terms and identify account inconsistencies.
  • Communicate effectively with Sales, Operations, and Finance teams.
  • Participate in governance calls and handle ad hoc projects as assigned.

Requirements

  • Bachelor’s degree in accounting, finance, or a related field.
  • 1-2 years of experience in accounts receivable and collections may substitute for the educational requirement.
  • Basic knowledge of sales contracts and standard payment terms.
  • Ability to work an early shift schedule to support European time zones.
  • Intermediate to advanced Excel skills.
  • Strong analytical, organizational, verbal, written, and interpersonal communication skills.
  • Self-motivated with the ability to multi-task and work in a dynamic, fast-paced environment.
  • Knowledge of automation tools and processes is an added advantage.
  • Flexibility and adaptability to navigate frequent changes in a fast-growing company.
  • Must be located in and authorized to work in Mexico.
  • Fluency in English, including speaking and writing, is required.

Benefits

  • Remote-first role within Mexico.
  • Opportunity to work with a global finance team in a fast-growing SaaS company.
  • Exposure to AI-powered workflows and automation tools.
  • Work with a supportive executive team and a mission-driven organization.
  • Inclusive, equal opportunity hiring environment.

Interested in this position?

Apply directly on the company website

Apply Now

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