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Account Growth Manager

1 month ago
United States
Full-time
Mid Level
Account Manager
Project and Program Management
Apply Now
Jenzabar

Jenzabar

Jenzabar provides integrated software solutions for higher education, including enterprise resource planning (ERP) and student information systems (SIS), aimed at enhancing innovation and supporting student success across academic and administrative fu...

Internet Software & Services
251-1K
Founded 1998
View All Jobs 3

Description

  • Execute sales strategies and meet quarterly growth and retention targets.
  • Build client relationships, develop leads and pipelines, and promote new and existing products.
  • Coordinate executive presentations, product demonstrations, proposals, contracts, and negotiations.
  • Collaborate with internal teams on customer sales, retention, upgrades, satisfaction, and product adoption.
  • Manage large-scale software implementation projects from contract signing through post-go-live.
  • Develop project plans covering resources, tasks, deliverables, milestones, budgets, and timelines.
  • Coordinate priorities, schedules, communications, and customer responses to keep projects on track.
  • Understand client business processes and requirements and translate complex software concepts for stakeholders.
  • Address complex business challenges, resolve potential issues, and maintain customer satisfaction and loyalty.
  • Use AI-enabled tools and analytics responsibly to improve decision-making and business outcomes.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 3+ years of sales experience; higher-education sales experience preferred.
  • 1+ year of project management experience.
  • Ability to work independently and collaboratively with minimal supervision.
  • Strong organizational, problem-solving, troubleshooting, listening, and communication skills.
  • Excellent presentation skills for executive and individual-contributor audiences.
  • Ability to explain complex technical concepts to functional end users.
  • Proficiency with Microsoft Office Suite and other desktop applications.
  • Comfort working with evolving technology and managing complex sales or implementation projects.
  • Passion for customer service; Jenzabar does not sponsor work visas.

Benefits

  • Base salary of $53,000–$64,000 per year, plus eligibility for an incentive plan.
  • Medical, dental, and vision insurance.
  • Life insurance and short- and long-term disability coverage.
  • Paid time off, paid holidays, and paid parental leave.
  • 401(k) plan.
  • Educational assistance.

Interested in this position?

Apply directly on the company website

Apply Now

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