Systems Engineer II (2nd Shift)

4 days, 21 hours ago
Full-time
Mid Level
DevOps and Infrastructure
iT1

iT1

iT1 Source is a global IT solutions company founded in 2003, offering a wide range of services including software, hardware, training, consulting, procurement, and managed services. With a focus on data management, virtualization, connectivity, communi...

Internet Software & Services
51-250
Founded 2003

Description

  • Monitor and respond to infrastructure alerts, events, and monitoring notifications.
  • Research, resolve, document, and communicate incidents within defined SLA targets.
  • Troubleshoot and configure networks, including Meraki, Cisco, VPNs, switching, routing, wireless, and firewalls.
  • Administer and troubleshoot Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365.
  • Administer Azure services including virtual machines, storage, networking, backup, monitoring, and identity.
  • Support VMware vSphere and/or Hyper-V environments.
  • Serve as a technical escalation point for support teams and participate in major incident response.
  • Conduct root cause analysis and support change management activities.
  • Maintain infrastructure diagrams, procedures, documentation, and asset records.
  • Use PowerShell and automation tools to improve operational efficiency and mentor junior engineers when needed.

Requirements

  • 3–5 years of infrastructure, systems, or networking experience.
  • 3–5 years of managed-services support experience preferred.
  • Experience supporting Windows Server, Microsoft 365, Azure, networking, and virtualization technologies.
  • Experience managing alerts through escalation, resolution, and documentation.
  • Intermediate network troubleshooting and configuration skills.
  • Intermediate Windows Server, Microsoft 365, and Azure administration skills.
  • Experience with LogicMonitor, NinjaOne, ConnectWise PSA, IT Glue, or similar platforms preferred.
  • PowerShell scripting and automation experience preferred.
  • Strong customer service, documentation, organization, and prioritization skills.
  • Azure, CCNA, VMware, or Microsoft 365 certifications preferred, including AZ-104 or AZ-305.

Benefits

  • Medical, dental, and vision benefits with highly subsidized premiums.
  • Two weeks of paid time off during the first year, increasing with tenure, plus most major holidays off.
  • 401(k) plan with employer match.
  • Onsite fitness center.
  • Onsite monthly massages.
  • Wednesday–Sunday schedule, 12:00 p.m.–8:30 p.m. Arizona time.

Interested in this position?

Apply directly on the company website

Apply Now

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