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Level 3 Engineer and Microsoft 365 Specialist

5 hours, 6 minutes ago
Sri Lanka
Full-time
Senior
Systems Engineer
DevOps and Infrastructure
Azure Cybersecurity
Apply Now
Dijital Team

Dijital Team

Join Dijital Team, the globally recognized A-Team for IT Services. Explore our open positions and stay ahead in your career.

Internet Software & Services
11-50
Founded 2023
View All Jobs 18

Description

  • Design, configure, and improve internal IT systems, tools, and service-delivery capabilities.
  • Build and administer RMM environments, including NinjaOne and TeamViewer platforms.
  • Configure PSA platforms and service-management workflows.
  • Deliver Level 1–3 technical support, incident triage, and incident management.
  • Implement and administer Intune, Conditional Access, Windows Autopilot, and mobile device management.
  • Configure Microsoft Purview, data loss prevention, and information classification capabilities.
  • Implement Microsoft 365 and SaaS backup solutions.
  • Audit client and internal environments, remediate security and configuration gaps, and support cybersecurity controls.
  • Create and maintain technical documentation, standards, procedures, and change records.
  • Support Azure, networking, endpoint, automation, and systems-engineering initiatives.

Requirements

  • At least 5 years of experience in IT engineering, systems administration, or technical support.
  • Level 3 Microsoft 365 experience with Intune, Conditional Access, Windows Autopilot, and Microsoft Purview.
  • Previous experience in a managed services provider environment.
  • Experience designing, implementing, and supporting production systems.
  • Strong Level 1–3 incident triage and incident-management experience.
  • Experience with RMM and PSA platforms; NinjaOne is preferred and TeamViewer familiarity is beneficial.
  • Working knowledge of networking, endpoint management, identity, security, backup, SaaS administration, and Azure.
  • Experience with Microsoft 365/SaaS backup, multi-tenant management tools such as CIPP or Microsoft Lighthouse, and Ubiquiti UniFi environments is advantageous.
  • Relevant Microsoft certifications or equivalent technical capability; ITIL certification and a tertiary IT qualification are desirable.
  • Strong communication, documentation, problem-solving, self-direction, and privileged-access management skills.

Benefits

  • Salary paid in Australian Dollars.
  • Medical insurance from day one for employees and eligible dependants.
  • Generous outpatient medical coverage.
  • Home-office setup and internet allowances.
  • Gym and wellness allowance.
  • Mental health and counseling support.
  • Industry certification reimbursement.
  • Flexible home-or-office work, team events, and rewards recognition.

Interested in this position?

Apply directly on the company website

Apply Now

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