Operational Inside Support Representative (ISR)

4 months, 1 week ago
Full-time
Junior
Customer and Technical Support
iT1

iT1

iT1 Source is a global IT solutions company founded in 2003, offering a wide range of services including software, hardware, training, consulting, procurement, and managed services. With a focus on data management, virtualization, connectivity, communi...

Internet Software & Services
51-250
Founded 2003

Description

  • Provide excellent customer service and resolve customer requests and issues.
  • Support the sales team by managing orders within internal systems.
  • Provide shipment tracking information to customers and account managers.
  • Assist the accounting department with accounts payable and accounts receivable processes.
  • Work with customers and manufacturers to facilitate return requests.
  • Process order modifications and changes.
  • Prepare and distribute internal and external reports as needed.
  • Handle pricing, sourcing, quoting, and deal registrations.
  • Process shipping label requests.
  • Perform general data entry and other duties as needed.

Requirements

  • Experience with pricing, sourcing, quoting, and deal registrations at a Value Added Reseller within the channel is required.
  • Excellent written and verbal communication skills.
  • Strong organization and time-management skills.
  • Ability to work quickly and accurately in both independent and team settings.
  • Strong computer skills, including Microsoft Office and Excel.
  • Ability to learn new systems and software quickly.
  • Financial skills and background.
  • Ability to manage a variety of tasks at the same time.
  • Demonstrated consistency in values, principles, and work ethic.
  • Ability to handle routine and challenging customer interactions.

Benefits

  • Medical, dental, and vision coverage with highly subsidized premiums.
  • Two weeks of paid time off in the first year, with increased PTO based on tenure.
  • Most major holidays off.
  • 401(k) plan with employer match.
  • Onsite fitness center.
  • Onsite monthly massages.
  • Hybrid work option for local candidates in Tempe, AZ; remote work available for those outside a reasonable commute.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Patient & Administrative Support

Assist World IT Services

Assist a growing healthcare practice remotely by serving as a confident patient contact and managing scheduling, communication, and administrative operations.

CRM
3 hours, 10 minutes ago

Customer Service Representative (Spanish/English)

Binance 5K-10K Capital Markets

Binance is hiring a multilingual Customer Service Specialist to support users of its global cryptocurrency exchange through ticketing, email, and live chat while maintaining accurate, high-quality service.

Blockchain
3 hours, 25 minutes ago

Seasonal Print Production & Design Assistant - 2026

Minted 251-1K Professional Services

Minted is hiring remote Seasonal Print Quality Assistants for its 2026 holiday season to resolve post-print customer issues, rework design files, and coordinate quality replacements.

Salesforce Lightning
3 hours, 25 minutes ago

Field Support Representative (Customer Service) - Toledo, OH

Sidecar Health 51-250 Insurance

Sidecar Health is hiring a Field Support Representative in Toledo or Columbus, Ohio, to provide onsite and remote member support while helping employees navigate their health benefits and access care.

3 hours, 40 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers