Data Entry Specialist (Project-Based)

44 minutes ago
Full-time
Junior
Customer and Technical Support
ISTA Solutions

ISTA Solutions

ISTA Solutions is a one-stop outsourcing company that provides quality and cost-efficient services and solutions. They offer tailor-made workflow solutions, skilled agents dedicated to clients, global resources for comprehensive support, and a focus on...

Professional Services
251-1K
Founded 2015

Description

  • Perform data entry and back office support tasks accurately and efficiently.
  • Handle customer concerns with empathy and patience when needed.
  • Use Microsoft Excel to organize, update, and maintain information.
  • Communicate clearly in English, both verbally and in writing.
  • Problem-solve issues and adapt to a changing work environment.
  • Remain calm and effective while working under pressure.
  • Collaborate as a team player in a fast-paced support setting.

Requirements

  • At least 6 months of BPO experience in a back office account.
  • Proficiency in Microsoft Excel.
  • Excellent verbal and written English skills.
  • Ability to display empathy and patience in addressing customer concerns.
  • Strong problem-solving skills.
  • Adaptability to a changing work environment.
  • Ability to remain calm under pressure.
  • Must be residing within the Greater Manila Area.
  • Willingness to work night shift.

Benefits

  • Competitive salary and benefits.
  • Health insurance with free dependents.
  • 10% night differential.
  • Attendance bonus.
  • Paid time off convertible to cash leave credits.
  • Performance appraisal.
  • Work-life balance.
  • Opportunities for career growth and continuous learning.

Interested in this position?

Apply directly on the company website

Apply Now

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