Senior Project Manager

1 week, 3 days ago
Full-time
Senior
Project and Program Management
Irth

Irth

Irth Solutions is a leading provider of SaaS cloud-based asset protection solutions that focus on damage prevention, risk analysis, and network infrastructure resilience. With nearly three decades of experience, Irth Solutions offers a wide range of fe...

Diversified Telecommunication Services
51-250
Founded 1985

Description

  • Lead and manage complex programs and projects for customer deployment and adoption of Irth’s platform.
  • Plan, coordinate, and oversee multiple customer projects from initiation through delivery and closure.
  • Manage and communicate deliverables, risks, timelines, ROI, and project issues to stakeholders.
  • Serve as the liaison between customers and internal teams to support smooth project completion.
  • Predict, allocate, and manage project resources, bringing in additional resources when needed.
  • Manage changes to project scope, schedule, and costs using appropriate verification techniques.
  • Provide consistent project updates to stakeholders on strategy, adjustments, and progress.
  • Maintain internal processes and client-facing documents in alignment with corporate goals.
  • Manage overall customer relationship and satisfaction throughout all phases of the project.
  • Handle escalations and difficult or sensitive situations professionally and thoroughly.

Requirements

  • 5-8 years of experience managing projects in customer-facing implementation roles within a technology organization.
  • Experience working with external customers and internal partner teams including Sales, Engineering, and Product Management.
  • Strong customer engagement, presentation, and communication skills.
  • Excellent organizational skills, multitasking ability, attention to detail, and adaptability in a fast-changing environment.
  • Ability to manage multiple projects with multiple resources.
  • Experience handling escalations at all levels.
  • Strong understanding of project financials, including revenue, cost, and margin.
  • Familiarity with project management software tools, methodologies, and best practices.
  • Experience creating, maintaining, and following a repeatable project methodology.
  • Bachelor’s or master’s degree in computer science, Software Engineering, or a related field, or equivalent professional experience.
  • Willingness to work US Eastern time every day.

Benefits

  • Competitive pay based on experience.
  • Opportunity to be an integral part of a dynamic, growing company.
  • Work for a well-respected company in its industry.

Interested in this position?

Apply directly on the company website

Apply Now

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