Intetics

Intetics

Intetics is a top custom software development company with 28 years of experience, offering high-quality software applications and AI/ML integration. They excel in various industries and provide global talent solutions for exceptional project outcomes.

Internet Software & Services
1K-5K
Founded 1995

Description

  • Maintain and improve the company knowledge base for accuracy, accessibility, and relevance.
  • Establish documentation standards, style guides, templates, and best practices.
  • Design documentation structure, navigation, and information architecture to improve discoverability.
  • Manage documentation toolchains, including version control, static site generators, and publishing workflows.
  • Create developer guides, API documentation, tutorials, release notes, and product documentation.
  • Collaborate with software engineers, product managers, and stakeholders to gather technical information and validate content.
  • Translate cloud architectures, microservices, REST APIs, and other complex concepts into accessible documentation.
  • Plan, track, and deliver documentation projects within Agile environments.
  • Analyze usage metrics, support tickets, community channels, and user feedback to identify documentation gaps.
  • Develop scripts and content for educational video materials with internal teams.

Requirements

  • 3+ years of experience creating technical documentation for developers, software products, or IT professionals.
  • Bachelor’s degree in Computer Science, Technical Communication, English, or a related field.
  • Strong understanding of software development concepts, APIs, and programming languages.
  • Ability to read source code in Python, Java, JavaScript, or similar languages.
  • Excellent written and verbal English communication skills.
  • Experience creating structured content for technical and non-technical audiences.
  • Experience using Git/GitHub for version control and collaborative documentation workflows.
  • Proficiency with Markdown, reStructuredText, or similar markup languages.
  • Familiarity with OpenAPI/Swagger and Postman.
  • Experience with Confluence, GitBook, Read the Docs, Document360, or similar platforms.
  • Understanding of SEO principles and analytics tools for measuring documentation effectiveness.
  • Experience documenting cloud platforms, SaaS products, developer tools, or enterprise software.
  • Familiarity with Agile methodologies and Jira.
  • Experience creating technical video tutorials, CI/CD documentation workflows, cloud infrastructure, or distributed systems is preferred.

Interested in this position?

Apply directly on the company website

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