Senior Digital Strategist & Account Director

3 months ago
Full-time
Senior
Sales and Business Development
Interactive Strategies

Interactive Strategies

Interactive Strategies specializes in providing comprehensive web design and digital marketing services, combining strategy, design, content, technology, and marketing to create impactful online experiences for its clients.

Media
51-250
Founded 2001

Description

  • Own a portfolio of client relationships as the primary point of contact and strategic advisor for senior stakeholders.
  • Build deep, lasting trust with clients by understanding their goals, pressures, and organizational dynamics.
  • Guide clients through complex or ambiguous digital decisions with clear, practical recommendations.
  • Translate research and discovery findings into actionable digital strategy deliverables such as roadmaps, personas, user journeys, value propositions, information architecture, and UX direction.
  • Direct discovery activities including stakeholder interviews, competitive analysis, and opportunity assessments.
  • Develop strategic direction for websites, digital products, and experiences that align customer needs with business goals and technology capabilities.
  • Create high-impact presentations, proposals, and strategic frameworks that support client decision-making and new business efforts.
  • Partner with designers, creatives, technologists, content strategists, researchers, and analysts to deliver cohesive digital strategies.
  • Lead multidisciplinary teams through ambiguity while maintaining direction and momentum from discovery through delivery.
  • Monitor emerging trends in AI, digital transformation, and experience strategy and bring relevant insights to clients and internal teams.

Requirements

  • 7–10+ years of experience in digital strategy, client services, account management, consulting, or a related field.
  • Digital agency experience is strongly preferred.
  • Demonstrated ability to build and sustain senior client relationships in a services or consulting environment.
  • Strong understanding of websites, UX design, information architecture, and product strategy.
  • Familiarity with AI and emerging tools, with the ability to speak credibly about their role in digital strategy.
  • Outstanding strategic thinking with strong analytical and problem-solving skills.
  • Exceptional storytelling, presentation, and communication abilities in both visual and verbal formats.
  • Ability to synthesize research and insights into actionable strategic direction.
  • Comfort working in ambiguous, fast-paced environments.
  • Experience developing brand positioning, value propositions, or messaging frameworks is preferred.
  • Experience facilitating workshops for brand, messaging, or creative development is preferred.
  • Experience managing or mentoring junior strategists or account team members is preferred.

Benefits

  • Salary range of $90,000–$120,000 per year, depending on experience and skills.
  • Company-sponsored health, vision, and dental insurance.
  • 4 weeks of PTO to start, increasing to 5 weeks at year 3.
  • Company-paid short-term and long-term disability insurance.
  • Company-paid life and AD&D insurance.
  • 11 paid holidays.
  • Profit sharing and a 401(k) with company match.
  • Flexible work schedule with remote work options and local staff in the Washington, D.C. office 2x/week.
  • Professional development opportunities, including training, conferences, and networking.
  • New business referral bonus.
  • Pre-tax Flexible Spending Account (FSA) and DC Metro SmartBenefits.

Interested in this position?

Apply directly on the company website

Apply Now

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