OPERATIONS ANALYST III - OPERATIONAL EXCELLENCE

6 hours, 7 minutes ago
Full-time
Junior
Project and Program Management
Inter

Inter

Inter is the first 100% digital bank in Brazil, offering free checking accounts, credit cards, investments, loans, insurance, and currency exchange with a focus on simplicity and fairness.

Banks
51-250
$801M raised

Description

  • Map, document, and analyze end-to-end processes currently in place.
  • Identify bottlenecks, inefficiencies, redundancies, and improvement opportunities.
  • Perform diagnostics with a systemic and cross-functional perspective.
  • Propose and implement process optimization solutions.
  • Apply methodologies such as Lean, Six Sigma, BPMN, and NEX.
  • Automate processes when applicable using RPA and digital workflows.
  • Define process standards, norms, and documentation.
  • Ensure compliance with regulations and internal policies.
  • Create performance indicators (KPIs) and monitor results.
  • Act as an organizational transformation agent and promote a culture of continuous improvement.
  • Facilitate workshops and meetings with stakeholders.
  • Guide junior and mid-level analysts.
  • Collaborate with strategic areas and IT teams.

Requirements

  • Bachelor’s degree in Administration, Production Engineering, Statistics, or related fields.
  • More than 2 years of experience.
  • Knowledge of Lean Six Sigma, PDCA, or GPD methodologies.
  • Strong knowledge of process-mapping tools such as BPMN, flowcharts, SIPOC, and DEIP.
  • Ability to analyze processes with a systemic and cross-functional view, considering impacts across multiple areas.
  • Strong interpersonal skills and an influential profile.
  • Structured reasoning and analytical thinking.
  • Intermediate English is preferred.
  • Experience with RPA tools such as UiPath and Power Automate is preferred.
  • Experience with BPMS platforms is preferred.
  • Experience with statistical analysis tools is preferred.

Benefits

  • Meal and food allowances.
  • Health and dental insurance.
  • Life insurance.
  • Birthday day off.
  • Baby On Board and nursing room support.
  • Extended parental leave.
  • Childcare/nanny assistance and/or support for children with disabilities.
  • Wellhub membership and the Inter running group.
  • Access to CARE4U space in Belo Horizonte with self-care services, relaxation area, games, and mini golf.
  • Perks in the Super App, such as Duo Gourmet, and a Prime Inter card.
  • Internal training and development programs.

Interested in this position?

Apply directly on the company website

Apply Now

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