OPERATIONS ANALYST I - PAYMENTS AUTHORIZATION

15 hours, 26 minutes ago
Full-time
Junior
Data Science and Analytics
Inter

Inter

Inter is the first 100% digital bank in Brazil, offering free checking accounts, credit cards, investments, loans, insurance, and currency exchange with a focus on simplicity and fairness.

Banks
51-250
$801M raised

Description

  • Monitor and analyze card authorization performance, identifying patterns, anomalies, and opportunities for improvement.
  • Develop reports and dashboards to track key indicators such as approval rate, response time, transaction volume, and financial impacts.
  • Collaborate with IT, Risk, Fraud, and Customer Service teams to resolve operational issues and implement system improvements.
  • Investigate complex authorization cases, perform root-cause analysis, and propose data-driven technical and operational solutions.
  • Conduct market benchmarking and trend analyses to optimize authorization parameters and reduce false positives and false negatives.
  • Maintain up-to-date process documentation, create operational manuals, and contribute to the team’s knowledge base.

Requirements

  • Bachelor’s degree in Administration, Systems Analysis and Development, IT Engineering, Statistics, or related fields.
  • Strong analytical mindset.
  • Basic knowledge of Tableau or Power BI.
  • Intermediate SQL skills.
  • Intermediate to advanced Excel skills.
  • Knowledge of payment networks/arrangements (preferred).
  • Intermediate English (preferred).

Benefits

  • Meal allowance and food allowance.
  • Health and dental insurance.
  • Life insurance.
  • Birthday day off.
  • Parental support benefits, including Baby On Board, nursing room, extended parental leave, childcare/babysitting assistance, and support for children with disabilities.
  • Wellhub membership and Inter Running Group.
  • Access to CARE4U space in Belo Horizonte with self-care services, relaxation area, games, and a mini golf course.
  • Internal training and development programs.

Interested in this position?

Apply directly on the company website

Apply Now

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