Principal Product Manager, Agentic Commerce

1 day, 12 hours ago
Full-time
Lead
Product Management
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K

Description

  • Set and own the product roadmap, including vision, milestones, and launch plans for Cart Assistant.
  • Lead product discovery to identify customer pain points, market opportunities, and solution priorities.
  • Partner with engineering and design to translate consumer and retailer needs into product direction and delivery.
  • Define and track metrics, dashboards, and business reviews to measure adoption, engagement, and impact.
  • Lead cross-functional execution with engineering, machine learning, data science, and design to ship iterative improvements and run experiments.
  • Partner with ML, model design, and content design teams to improve agent performance and behavior.
  • Represent the product to senior leadership and external retail partners, communicating strategy, progress, and risks.
  • Work with business development, market strategy, and GTM teams to align product launches with go-to-market plans.
  • Scale Cart Assistant across Instacart surfaces and products to drive business impact for Instacart and retail partners.

Requirements

  • 8+ years of product management experience.
  • 5+ years building and shipping consumer-facing commerce products end-to-end.
  • 2+ years building LLM-powered products in production.
  • Proven track record launching at least one 0-to-1 product to general availability with measurable impact on adoption, conversion, revenue, or GTV.
  • Technical fluency with AI/ML systems and data flows.
  • Experience defining product OKRs and using experimentation to improve outcomes.
  • Exceptional communication and presentation skills with senior leadership and external enterprise partners.
  • Bachelor’s degree in a technical, quantitative, or related field, or equivalent practical experience.
  • Experience across both consumer products and B2B/enterprise offerings (preferred).
  • Background spanning startup and large company environments (preferred).
  • Domain expertise in ecommerce, retail, grocery, or marketplace dynamics (preferred).
  • Experience building or improving LLM agent systems and products (preferred).
  • Familiarity with experimentation at scale, including A/B testing, and with trust, safety, privacy, and compliance considerations for GenAI products (preferred).

Benefits

  • Remote role with Flex First work policy and flexibility to work from home, an office, or another location.
  • Highly market-competitive compensation.
  • Base salary range for US candidates: $209,000-$264,000 depending on location.
  • Eligible for a new hire equity grant.
  • Eligible for annual refresh grants.
  • Access to Instacart benefits offerings.

Interested in this position?

Apply directly on the company website

Apply Now

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