instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services

Information Technology

1K-5K (3500)

33 open positions

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Engineering Manager, Service Platform

4 months, 1 week ago

Canada

Full-time

Lead

Engineering Manager

Software Development

Apply Now

instacart.careers

Internet Software & Services

1K-5K

View All Jobs 33

Description

Lead the Service Platform team responsible for Instacart’s core deployment and release engineering systems, including canary infrastructure and end-to-end deployment tooling.
Set the vision and drive execution for internal developer tools that support safe, fast, and reliable service delivery.
Partner with product, infrastructure, and service teams to define and evolve the deployment platform.
Own and improve the deployment pipeline, canary systems, and related reliability tooling end to end.
Balance priorities across multiple stakeholders while keeping customer needs first.
Guide the team through ambiguous and technically complex infrastructure problems.
Maintain a strong incident triaging mindset and lead by example during critical issues.
Ensure Instacart engineers have intuitive, scalable, and resilient tools to deploy, validate, and monitor services.

Requirements

Bachelor’s degree in Computer Science, a related field, or equivalent practical experience.
2+ years of people management experience with deep involvement in designing, analyzing, and troubleshooting large-scale distributed systems.
7+ years of software development experience in one or more programming languages.
Proven track record of launching and shipping high-impact products, especially internal developer-facing products.
Strong proficiency in maintaining high standards for production services.
Strong communication skills and the ability to contextualize problems for different audiences.
Experience navigating ambiguity and engaging the right stakeholders to resolve issues efficiently.
Experience building and shipping products to users (preferred).
Experience building platforms and high-scale infrastructure (preferred).
Visionary thinking and the ability to generate transformative ideas (preferred).

Benefits

Remote Flex First work environment.
Competitive compensation based on location.
Base salary range of $196,000–$207,000 USD for Canadian candidates.
Eligible for a new hire equity grant.
Eligible for annual refresh equity grants.
Location-specific market-competitive benefits.
Hiring currently available in Ontario, Alberta, British Columbia, and Nova Scotia.

Interested in this position?

Apply directly on the company website

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