AI Field Consultant

1 hour, 4 minutes ago
Full-time
Lead
Artificial Intelligence and Machine Learning
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K

Description

  • Serve as the pod’s grocery retail and CPG domain expert and deepen into a vertical as the team scales.
  • Embed with partner teams to identify business problems where agentic AI can improve day-to-day operations.
  • Lead structured discovery workshops at partner sites and prioritize the use case map.
  • Translate partner needs and field learnings into clear requirements for the pod and R&D.
  • Lead hands-on demos and platform walkthroughs tailored to partner workflows.
  • Drive change management efforts that help deployments stick, including workflow redesigns, training, and new operating cadences.
  • Build trust across partner organizations, from individual contributors to executives.
  • Operate in a field-first model with regular on-site partner engagement and significant travel.

Requirements

  • 10+ years of layered experience across grocery retail or CPG, B2B consulting, and ideally a technology or AI company.
  • Deep domain fluency in at least one grocery vertical such as merchandising, supply chain, store operations, e-commerce, trade marketing, or CPG.
  • Demonstrated ability to run consultative discovery with senior enterprise stakeholders and turn findings into structured requirements.
  • Experience leading organizational change management, including training, workflow redesign, and adoption of new cadences.
  • Exceptional communication and executive presence with the ability to present to both C-suite and operational audiences.
  • Proficiency with BI and analytics tools such as Tableau, Looker, or Power BI, and workshop facilitation tools such as Miro or Lucidspark.
  • Bachelor’s degree in Business, Engineering, Operations, or a related field, or equivalent practical experience.
  • Willingness to travel approximately 50% within North America.
  • Familiarity with AI and ML concepts, including LLMs and agentic systems, is preferred.
  • Exposure to agentic AI systems, RAG pipelines, or LLM-based product development is preferred.
  • Experience with Snowflake, ERP systems such as SAP or Oracle, TPM/TPO tools, and POS systems is preferred.
  • Track record contributing to product and engineering roadmap discussions through structured voice-of-customer feedback is preferred.
  • Experience using data and storytelling to influence decisions and secure investment in operational improvements is preferred.
  • Prior work in a forward-deployed, embedded, or startup environment is preferred.

Benefits

  • Competitive compensation with a Canadian base pay range of $208,000–$219,500 CAD.
  • New hire equity grant eligibility.
  • Annual refresh equity grants.
  • Remote Flex First work policy with flexibility to work from home, an office, or another preferred location.
  • Availability of benefits offerings through Instacart’s employee benefits program.
  • Hiring currently open in Ontario, Alberta, British Columbia, and Nova Scotia.

Interested in this position?

Apply directly on the company website

Apply Now

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