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Head of Search & Content

13 hours, 31 minutes ago
Australia
Full-time
Lead
Content Strategist
Product Management
Elasticsearch OpenSearch
Apply Now
Insight Timer

Insight Timer

Insight Timer is the leading meditation app with a vast library of guided meditations, music, and courses. It offers a supportive community and beautiful Tibetan singing bowls for a connected meditation experience.

Media
251-1K
Founded 2010
View All Jobs 6

Description

  • Own the end-to-end search and discovery experience across the platform.
  • Manage search quality across lexical matching, semantic intent, synonyms, canonical terms, user context, content quality, safety, and evidence alignment.
  • Define helpful browse and recommendation pathways after a search, including narrower topics, broader categories, practices, teachers, courses, and safe alternatives for sensitive queries.
  • Decide which content is promoted and where, using domain judgment across meditation, yoga, breathwork, sleep, spirituality, and related wellbeing areas.
  • Distinguish content gaps from domain gaps and identify needs for more beginner-friendly, evidence-informed, inclusive, and safe content pathways.
  • Design quality systems that support scale, including metadata standards, review workflows, AI-assisted classification, content quality signals, and human oversight.
  • Build and maintain domain-specific taxonomy and ontologies across wellbeing-related topics and ensure they support search, browse, recommendations, and operations.
  • Partner with engineering, data, AI, clinical, and research teams on search architecture, ranking, retrieval, metadata quality, evaluation, and experimentation.
  • Create search and metadata evaluation loops using query review, zero-result analysis, relevance rubrics, human evaluation, AI-assisted evaluation, and user feedback.
  • Prototype search and content improvements using prompt engineering and AI tools to test ideas before formal engineering work.

Requirements

  • 8+ years of product experience at consumer tech companies, preferably with content library or marketplace search dynamics.
  • Comfort discussing search quality and modern search systems, including indexing, ranking, semantic retrieval, metadata, embeddings, filters, and experimentation.
  • Real fluency in one or more wellbeing domains such as meditation, mindfulness, yoga, breathwork, sleep, stress, anxiety, emotional wellbeing, psychology, or mental health.
  • Strong evidence-informed judgment about what is helpful, harmless, speculative, unsupported, or potentially risky.
  • Technical fluency to collaborate effectively with engineers on ranking, retrieval, metadata pipelines, data quality, AI-assisted tagging, evaluation frameworks, and scalable content systems.
  • Strong instincts for taxonomy and metadata as product infrastructure, including structures that support query-to-category navigation, personalization, localization, and content operations.
  • AI-enabled daily workflow with comfort using prompt engineering, prompt iteration, structured AI workflows, and agentic tools such as Claude Cowork or Claude Code.
  • Strong UX sensibility and sensitivity to the emotional state of users searching for distress-related or wellness-related topics.
  • Experience owning search, recommendations, or discovery for a large content library, marketplace, media platform, or digital health product is preferred.
  • Experience with Elasticsearch/OpenSearch, vector search, semantic retrieval, embeddings, recommendation systems, taxonomy tooling, metadata pipelines, or search analytics is preferred.
  • Experience building ontologies, controlled vocabularies, synonym systems, tagging systems, or AI-assisted content classification workflows is preferred.
  • Experience working with teachers, clinicians, researchers, therapists, coaches, yoga instructors, spiritual teachers, or wellbeing content experts is preferred.
  • Experience designing human evaluation rubrics, relevance judgments, search quality reviews, or AI evaluation systems is preferred.
  • Experience with tools such as Claude Cowork, Claude Code, Cursor, or ChatGPT for prototyping, content operations, metadata enrichment, or search quality workflows is preferred.

Benefits

  • Competitive salary with company options.
  • Fully remote work within Australia with occasional travel.
  • Extra leave days for well-being and your birthday.
  • Generous learning and development budget.
  • Wellbeing bonus.
  • Annual global company retreat.

Interested in this position?

Apply directly on the company website

Apply Now

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