4786-Customer Engineering Manager

3 days, 21 hours ago
Full-time
Lead
Data Science and Analytics
Innovaccer

Innovaccer

Innovaccer is a top data platform for value-based care, providing unified patient data solutions to revolutionize healthcare outcomes worldwide.

IT Services
1001-5000
Founded 2014
$379M raised

Description

  • Engage regularly with customers to understand business requirements and translate them into platform, product, and feature solutions.
  • Own delivery plans and timelines in consultation with customers.
  • Negotiate features, enhancements, and incoming work based on team capacity and delivery priorities.
  • Lead and supervise data analysts and quality analysts.
  • Direct data integrations, analytics execution, dashboard enhancements, maintenance operations, and quality assurance activities.
  • Collaborate with Innovaccer engineering, analytics, infrastructure, and other engineering teams to define and deliver customer solutions.
  • Support development of platform capabilities that improve enterprise customer operations.

Requirements

  • 10+ years of experience delivering U.S. healthcare projects involving data integrations, analytics, visualization tools, and technical customer/project management.
  • U.S. healthcare data-integration experience with claims, clinical, ADT, and laboratory data; migration-only experience is insufficient.
  • Healthcare analytics experience in areas such as cost of care, quality measures, risk, and payer report reconciliation for provider or payer organizations.
  • Experience implementing healthcare analytics such as HEDIS, MIPS, or eCQM.
  • Experience with visualization tools such as Power BI or Tableau.
  • Strong technical project management, stakeholder management, and communication skills.
  • Experience working across IT, software engineering, and business teams.
  • Familiarity with ETL tools and creating or reviewing data-mapping documents.
  • Hands-on SQL data-extraction experience (preferred).
  • Basic Python scripting and Agile methodology experience (preferred).

Benefits

  • 20 days of PTO accrual per year.
  • Parental leave.
  • Monetary performance incentives and recognition programs.
  • Medical, dental, and vision insurance.
  • 100% company-sponsored short- and long-term disability and basic life insurance.
  • Discounted legal aid and pet insurance options.

Interested in this position?

Apply directly on the company website

Apply Now

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