Senior Services Consultant - Spanish speaker

1 hour, 25 minutes ago
Full-time
Senior
Customer and Technical Support
HubSpot

HubSpot

HubSpot provides a comprehensive cloud-based CRM platform that integrates marketing, sales, service, and operations tools to help businesses attract, engage, and delight customers effectively.

Media
5K-10K
Founded 2006

Description

  • Recommend the appropriate implementation approach and ongoing services for complex upmarket customers.
  • Diagnose customer needs based on business objectives and technical requirements.
  • Create customized implementation plans and recommend services or Solutions Partners based on customer needs.
  • Work with customers or partners to define resource requirements.
  • Establish milestones, project plans, and timelines for execution.
  • Present implementation plans to customer executive teams.
  • Influence customer purchase decisions by building urgency and confidence in recommended solutions.
  • Strengthen alignment between Sales and Services teams to support the enterprise practice.
  • Build and maintain relationships with accredited Solutions Partners and provide feedback to improve partner development and accreditations.
  • Advise prospects on HubSpot best practices, business process, deployment planning, and change management.

Requirements

  • Fluency in English and Spanish.
  • Customer-first mindset with a consultative approach to problem solving.
  • Deep implementation expertise with complex SaaS software such as CRM or ERP for large, complex customers.
  • Experience helping customers drive organizational change.
  • Experience driving value conversations with executive teams.
  • Excellent oral and written communication skills.
  • Ability to create certainty and urgency so customers feel confident in their decisions.
  • Strategic mindset with the ability to recommend additional HubSpot products and services for long-term growth.
  • Strong attention to detail and project management skills.
  • Strong technical aptitude with a deep understanding of integrations, APIs, and technical strategy.
  • Ability to work hybrid or remote in Ireland or the UK.

Benefits

  • Annual cash compensation range of €57,300 to €71,600 EUR.
  • Cash compensation includes base salary, on-target commission for eligible roles, and annual bonus targets.
  • Some roles are eligible for participation in HubSpot’s equity plan, including restricted stock units (RSUs).
  • Benefits and perks are offered as part of the total compensation package.
  • Flexible hybrid or remote work in Ireland or the UK.
  • Support for accommodations or alternative arrangements during the hiring process.
  • HubSpot emphasizes fair and transparent compensation practices.

Interested in this position?

Apply directly on the company website

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