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AI Product Manager I

1 month ago
United States
Full-time
Mid Level
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
Agile LLM
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HSI

HSI

HSI is a premier provider of EHS solutions, offering safety training, compliance services, and software solutions to enhance workplace safety and employee development globally.

Professional Services
251-1K
Founded 1978
View All Jobs 11

Description

  • Define and own the roadmap for the virtual assistant interface, including conversational experiences, agent capabilities, and workflow automation.
  • Lead the evolution of HSI’s Model Context Platform, including context management, memory, orchestration, and service integrations.
  • Translate company strategy and customer needs into differentiated AI-driven product capabilities.
  • Partner with engineering and data teams to design AI-powered features using LLMs, RAG, and agent-based systems.
  • Define product requirements for system behavior, prompts, guardrails, and evaluation criteria.
  • Drive execution through agile development cycles and maintain a prioritized backlog of features and experiments.
  • Establish and monitor AI performance metrics such as accuracy, task success, latency, cost, and hallucination rates.
  • Lead experimentation to improve model outputs, workflows, and user experience.
  • Partner with data teams to define feedback loops, data requirements, and opportunities for fine-tuning or optimization.
  • Conduct user research and analyze customer workflows to identify high-impact AI opportunities.
  • Partner closely with engineering, UX, data science, and go-to-market teams to deliver cohesive solutions.
  • Serve as an internal advocate and subject matter expert for AI-driven product capabilities.

Requirements

  • Bachelor’s degree in a related field; technical disciplines preferred.
  • 3–6+ years of product management experience in SaaS or platform products.
  • Experience building or managing AI/ML-powered products.
  • Strong understanding of LLMs, prompt design, RAG, and AI agent workflows.
  • Familiarity with modern AI ecosystems such as OpenAI, Anthropic, vector databases, and orchestration frameworks.
  • Experience defining and improving AI system performance through metrics and evaluation.
  • Hands-on experience using AI tools such as ChatGPT, Claude, or Copilot to generate and refine product requirements, prototype experiences, and analyze customer feedback and product data.
  • Demonstrated ability to increase speed and effectiveness by integrating AI into daily workflows.
  • Strong analytical and data-driven decision-making capabilities.
  • Ability to translate complex technical concepts into clear, actionable product direction.
  • Excellent communication and cross-functional leadership skills.
  • Preferred experience building conversational interfaces or virtual assistants.
  • Preferred familiarity with human-in-the-loop systems, AI safety, or guardrails.
  • Preferred experience with Agile development methodologies.

Interested in this position?

Apply directly on the company website

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