Operations Analyst

1 hour, 6 minutes ago
Full-time
Junior
Data Science and Analytics
Horace Mann

Horace Mann

Horace Mann is the largest financial services company dedicated to helping educators and community servants achieve lifelong financial success. They offer a full range of tailored insurance and financial products, including auto, home, and life insuran...

Insurance
1K-5K
Founded 1945

Description

  • Analyze business processes to identify inefficiencies, gaps, and opportunities for improvement.
  • Develop insights and recommendations based on research and analysis of operational workflows.
  • Identify relationships between business processes and organizational objectives to support strategic alignment.
  • Perform monthly quality review checks to assess performance and identify trends.
  • Identify root causes of performance issues and provide actionable recommendations for improvement.
  • Maintain daily, monthly, quarterly, and annual controls to ensure compliance, consistency, and accuracy across business processes.
  • Accurately capture and integrate data from multiple sources into daily workflows.
  • Analyze data to support business decisions and operational improvements.
  • Ensure data integrity and consistency across systems and reporting processes.
  • Work with business unit managers, frontline operations teams, and cross-functional partners to resolve process issues and implement solutions.

Requirements

  • H.S. diploma or GED required.
  • Strong knowledge of Life & Retirement processes, including the lifecycle of a policy or contract.
  • Working knowledge of processing systems and operational workflows.
  • Proven ability to analyze data, identify trends, and develop actionable insights.
  • Strong problem-solving and critical-thinking skills.
  • Excellent communication and collaboration abilities.
  • High attention to detail with a focus on accuracy and quality.
  • Ability to manage multiple priorities in a fast-paced environment.

Benefits

  • Pay range of $24.18 - $33.05 per hour.
  • Salary is commensurate with experience, location, and other relevant factors.
  • Employment with a publicly traded company serving educators nationwide.
  • Special rates and benefits for educators.

Interested in this position?

Apply directly on the company website

Apply Now

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