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Sr. Manager, Owned and Operated (O&O) Expansion

3 hours, 45 minutes ago
Anywhere
Full-time
Senior
Operations Manager
Project and Program Management
Apply Now
Honor

Honor

Honor is a company that is revolutionizing the way society cares for older adults by providing highly trained Care Professionals who offer compassionate home care services. Through their flagship brand, Home Instead, they are tackling the challenge of ...

Health Care Providers & Services
1K-5K
Founded 2014
$625M raised
View All Jobs 14

Description

  • Lead business assessments of newly acquired businesses, including financial performance, organizational structure, market dynamics, operational workflows, and growth opportunities.
  • Develop and execute stabilization and transition plans that balance change management with business continuity.
  • Evaluate talent and leadership capability within acquired businesses and recommend staffing and retention plans.
  • Partner with local leaders and employees through significant change while building trust and accountability.
  • Lead adoption of Honor’s operating procedures, systems, reporting, and performance management practices across sales and care delivery.
  • Coordinate client, Care Pro, and system migrations with the Implementations team to ensure readiness and continuity.
  • Partner with Product, Operations, Finance, HR, Recruiting, and other cross-functional teams on implementation activities.
  • Identify high-leverage opportunities to improve sales, referrals, recruiting, and operational execution.
  • Coach local leaders on operational management, performance expectations, and decision-making.
  • Capture learnings from acquisitions and develop repeatable tools, playbooks, and transition frameworks for future integrations.

Requirements

  • 5+ years of experience leading operational teams, business units, or multi-functional initiatives with accountability for business performance and outcomes.
  • Demonstrated experience leading organizational change, operational transformations, integrations, or business turnarounds.
  • Strong analytical skills with experience using data to diagnose issues, prioritize opportunities, and measure results.
  • Experience influencing cross-functional stakeholders and driving execution in complex, fast-paced environments.
  • Comfortable operating in ambiguity and building structure where none exists.
  • Experience in healthcare, home care, franchising, multi-site operations, M&A integration, or other service-based industries is a plus.
  • MBA is a plus.
  • Willingness to travel about three days a week, three weeks per month, with some months requiring no travel.

Benefits

  • Base salary range of $158,220 to $175,800 USD.
  • Remote-first pay approach based on national averages.
  • Equity included in the total rewards package.
  • 401(k) with up to a 4% employer match.
  • Medical, dental, and vision coverage, including zero-cost employee plans.
  • Employer-paid short-term disability, long-term disability, and life insurance, with optional additional life coverage.
  • Generous time off program.
  • Mental health benefits, wellness program, and employee discount program.

Interested in this position?

Apply directly on the company website

Apply Now

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