National Escrow Assistant

4 hours, 58 minutes ago
Full-time
Entry Level
Operations
Hometap

Hometap

Hometap offers a home equity investment service that enables homeowners to access their home equity without incurring monthly payments, providing a flexible financial solution to help them achieve their goals while remaining in their homes.

Real Estate
51-250
Founded 2017
$172M raised

Description

  • Process escrow orders by obtaining title searches, tax certificates, municipal lien certificates, HOA documents, and payoff demands.
  • Take ownership of clearing title requirements in preparation for closing, including ordering payoff demands, tracking lien releases, and securing signed affidavits.
  • Serve as a primary point of contact for clients from initial title distribution through closing preparation.
  • Act as the main liaison with external title companies on transactions handled outside the in-house title process.
  • Review signed closing documents for accuracy and completeness and coordinate corrections with notaries as needed.
  • Support Escrow Officers throughout the escrow lifecycle, including file balancing and ledger management.
  • Collaborate across internal and external teams to troubleshoot questions and keep transactions moving forward.

Requirements

  • At least 1 year of experience in title or escrow.
  • Excellent verbal and written communication skills, including comfort communicating with customers by phone and email.
  • Strong problem-solving ability and comfort working cross-functionally to identify and resolve issues.
  • Ability to work in a fast-paced, high-growth environment as both an individual contributor and collaborative partner.
  • High level of organization with the flexibility to reprioritize quickly.
  • Self-motivated and able to manage tasks independently.
  • Technical aptitude with proficiency in Microsoft Office and Google Suite, plus willingness to learn new systems.
  • Experience with escrow and title software, ideally Qualia.
  • Preferred: familiarity with Qualia or similar escrow/title platforms.

Benefits

  • Competitive salary of $60,000 to $65,000, depending on experience, skills, location, and other factors.
  • Meaningful equity package.
  • Medical, dental, and vision coverage.
  • Work-from-home stipend.
  • Parental leave.
  • Generous paid time off.
  • Supportive, collaborative culture with opportunities for team-building and camaraderie.

Interested in this position?

Apply directly on the company website

Apply Now

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