RemoteLeaf Logo
Log in Sign up

Account Manager

3 months, 2 weeks ago
Argentina
Full-time
Junior
Account Manager
Customer and Technical Support
Apply Now
Hireframe

Hireframe

Hireframe is a nearshore and offshore staffing agency that sources top remote talent for high growth companies, offering on-demand recruitment services for critical positions in various sectors.

Professional Services
51-250
View All Jobs 40

Description

  • Own a portfolio of 20+ active client accounts across the US, including startups, founder-led businesses, and growth-stage companies.
  • Run monthly client syncs, including setting agendas, leading calls, capturing action items, and following through on next steps.
  • Monitor account health proactively and identify risk signals before they become churn.
  • Recognize expansion opportunities and initiate conversations when clients are ready to grow.
  • Serve as the client’s point of accountability for active placements and coordinate closely with the recruiting team.
  • Maintain accurate account records, notes, and next steps with strong data hygiene.
  • Escalate issues early when needed and determine the best path forward for both the client and Hireframe.
  • Manage client retention, satisfaction, and growth across the assigned portfolio.

Requirements

  • 4+ years of experience in account management, client success, or another client-facing role with end-to-end ownership of client relationships.
  • Experience in a startup or high-growth environment with founders, lean teams, and rapidly changing processes.
  • Excellent written and verbal English communication skills for working with US-based clients.
  • Availability to work during US business hours and align with client schedules.
  • Highly coachable and growth-oriented, with openness to feedback and quick implementation of improvements.
  • Strong goal-oriented mindset with ability to track performance and own retention and expansion metrics.
  • Demonstrated proactive communication skills, including providing updates and addressing issues before being prompted.
  • Exceptional organizational and time-management skills for managing a high volume of clients without sacrificing quality or detail.
  • Experience in staffing, recruiting, HR, or professional services is preferred.
  • Prior exposure to US-based startup culture and expectations is preferred.
  • Experience managing or coordinating offshore teams is preferred.

Benefits

  • Permanent remote work flexibility.
  • Paid time off.
  • Health Maintenance Organization (HMO) coverage.
  • Annual performance bonuses.
  • Dedicated coaches for support and skill-building.
  • Opportunities for professional growth.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Everbridge

Associate Account Manager

Everbridge 1K-5K Internet Software & Services

Everbridge is hiring an Associate Account Manager to manage existing customer relationships, drive successful platform adoption, and achieve renewals and revenue growth for its xMatters and Critical Event Management solutions.

United States Full-time Junior Account Manager
$85k-$100k
CRM Salesforce
3 hours, 12 minutes ago
Wing Assistant

Digital Marketing Account Manager Full-time | 21091

Wing Assistant 51-250 Professional Services

Wing is hiring a Digital Marketing Account Manager to manage client relationships and multi-channel marketing campaigns for its remote operations services.

Philippines Full-time Mid Level Account Manager
$12k-$13k
Digital Marketing Facebook Ads Google Ads SEO Shopify
3 hours, 12 minutes ago
A

Client Relations Representative - Remote

AO Garcia Agency Insurance

Join a growing, fully remote financial services team to enroll and support clients seeking guidance on benefits and related financial decisions.

United States Mid Level Account Manager
3 hours, 27 minutes ago
A

Remote Member Account Specialist

AO Garcia Agency Insurance

Client-facing, fully remote financial services role focused on enrolling and supporting families seeking benefits guidance through web presentations and ongoing service.

United States Full-time Entry Level Account Manager
3 hours, 42 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers