Case Manager (Remote) | Colombia

6 hours, 47 minutes ago
Full-time
Mid Level
Operations
Hire Hawk

Hire Hawk

We help businesses hire talent globally, compliantly, and with a smile. We manage all planning, sourcing, vetting, hiring, payroll, and performance management.

Description

  • Manage assigned personal injury cases from opening through settlement and closing.
  • Open insurance claims, communicate with carriers, and confirm policy limits.
  • Coordinate client medical treatment and connect clients with appropriate providers.
  • Monitor treatment and case progression in relation to available insurance coverage.
  • Collect, track, and review medical records, bills, insurance documents, and supporting materials.
  • Identify and complete next steps proactively to prevent case delays.
  • Communicate consistently with clients, providers, insurers, and internal team members.
  • Organize demand documentation and assist with or draft demand packages and letters.
  • Support settlement progression, including policy-limit tenders, and prepare files for closing.
  • Assist with lien reductions when needed.

Requirements

  • Hands-on experience managing U.S. personal injury pre-litigation cases.
  • Strong knowledge of the complete personal injury pre-litigation lifecycle; 3+ years preferred.
  • Ability to independently open, develop, progress, settle, and close personal injury cases.
  • Experience opening claims, investigating coverage, and confirming policy limits.
  • Knowledge of medical treatment coordination, records, bills, and case progression.
  • Experience preparing personal injury cases for demand.
  • Strong written and verbal English communication skills.
  • Reliability, sound judgment, and ability to work independently with minimal supervision.
  • Lien reduction experience preferred.
  • Familiarity with Clio or another legal case-management platform preferred.
  • Experience with policy-limit tenders and settlement documentation preferred.

Benefits

  • Fully remote work arrangement.
  • Full-time Monday–Friday schedule aligned with Central Time hours.
  • Long-term contractor position.
  • Monthly compensation of $1,500–$1,800.

Interested in this position?

Apply directly on the company website

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