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Staff Product Manager - Agency Revenue Growth

4 hours, 56 minutes ago
India
Full-time
Lead
Growth Marketing Manager
Product Management
Microservices
Apply Now
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised
View All Jobs 100

Description

  • Own the strategy, roadmap, and business outcomes for the Agency Revenue Suite across SaaS Mode, Reselling, Rebilling, and the broader agency revenue experience.
  • Create a unified product experience that helps agencies launch, monetize, and scale SaaS businesses on HighLevel.
  • Define and own the measurement strategy, including instrumentation, reporting, customer health frameworks, and SaaS metrics for activation, adoption, retention, expansion, churn, and revenue performance.
  • Drive improvements in onboarding, activation, engagement, retention, and expansion using customer behavior data, product analytics, and experimentation.
  • Partner with Data Science, Analytics, and Engineering to build growth insights, customer health models, churn prediction frameworks, dashboards, and scalable measurement systems.
  • Establish and scale experimentation frameworks, feedback loops, and growth mechanisms to improve customer outcomes and business performance.
  • Translate market trends and customer needs in SaaS, AI, and related markets into product opportunities and differentiated experiences.
  • Own the Voice of the Customer through interviews, behavioral analytics, retention analysis, and segmentation research, and turn insights into roadmap priorities.
  • Influence and align stakeholders across Product, Engineering, Design, Marketing, Revenue, and Customer Success to execute coordinated initiatives.
  • Mentor Product Managers and contribute to product management best practices and experimentation culture.

Requirements

  • 10+ years of Product Management experience with a proven track record of driving product growth and business outcomes.
  • Strong experience building and scaling SaaS products with deep expertise in onboarding, activation, adoption, retention, and product-led growth.
  • Experience owning a product area and delivering measurable improvements in customer engagement, retention, and revenue performance.
  • Strong understanding of SaaS growth metrics, experimentation frameworks, customer lifecycle management, and KPI-driven product strategies.
  • Experience partnering with Data Science, Analytics, and Engineering teams to build measurement frameworks, customer health models, and growth insights.
  • Strong analytical and problem-solving skills with the ability to translate data into actionable product decisions.
  • Demonstrated ability to influence cross-functional stakeholders and drive alignment without direct authority.
  • Excellent communication, stakeholder management, and leadership skills.
  • Experience with reseller platforms, white-label SaaS products, partner ecosystems, or agency-focused software is preferred.
  • Experience serving agencies, SMBs, or platform businesses is preferred.
  • Familiarity with recurring revenue models, subscription businesses, and SaaS monetization strategies is preferred.
  • Experience building customer journey analytics, growth dashboards, and experimentation platforms is preferred.
  • Experience operating in high-scale SaaS environments is preferred.

Benefits

  • Opportunity to own one of HighLevel’s most strategic growth areas and shape the future of the Agency Revenue Suite.
  • Direct ownership of growth outcomes across SaaS Mode, Reselling, Rebilling, and agency monetization experiences.
  • Work alongside teammates across Product, Engineering, Design, Data, Marketing, Revenue, and Customer Success.
  • Partner closely with analytics, growth, and customer-facing teams to solve complex business challenges.
  • Influence how thousands of agencies build and grow recurring revenue businesses on HighLevel.
  • Define the growth metrics, experimentation frameworks, and success models that power the next phase of platform growth.
  • Build products and experiences that impact millions of businesses globally.

Interested in this position?

Apply directly on the company website

Apply Now

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