Sr. Product Manager - Creators

1 week, 3 days ago
Full-time
Senior
Product Management
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Partner with product leadership to shape and execute the Creators product roadmap for the Courses platform.
  • Own specific segments of the learner journey from first interaction through completion and repeat engagement.
  • Improve learner adoption, stickiness, outcomes, and revenue through better discovery, consumption, and progression experiences.
  • Lead development of features that enhance course creation, course consumption, progress tracking, and learner success.
  • Collaborate with design and engineering to deliver intuitive, accessible, mobile-friendly, and high-performing learning experiences.
  • Design, execute, and analyze A/B tests and structured experiments to improve engagement and optimize learner journeys.
  • Work cross-functionally with engineering, design, data, marketing, and customer-facing teams to drive adoption and satisfaction.
  • Use analytics, behavioral data, and experimentation insights to prioritize roadmap investments and measure impact.
  • Track and report on success metrics such as activation rate, course completion rate, time-to-first-value, retention cohorts, and revenue per learner.
  • Drive measurable improvements in engagement, retention, completion, and overall platform growth within areas of ownership.

Requirements

  • 7+ years of product management experience.
  • Meaningful exposure to B2C or B2B2C learning platforms, content products, or creator-focused SaaS.
  • Proven track record of shipping features that measurably improve engagement, completion, retention, or business growth.
  • Strong UI/UX understanding for learning experiences, with the ability to partner effectively with design teams.
  • Experience contributing to creator growth and monetization in subscription, marketplace, or creator-led business models.
  • Familiarity with SaaS and creator platform growth levers, including activation, engagement loops, retention, lifecycle optimization, and audience monetization.
  • Comfort running A/B tests and structured experiments to improve product outcomes.
  • Experience using behavioral data, funnel metrics, and cohort analysis to guide product decisions.
  • Ability to balance product strategy with hands-on execution in a fast-paced environment.
  • Preferred: experience on a B2C learning or content platform with clearly articulated impact on growth, engagement, and learner satisfaction.

Benefits

  • Remote-first work environment with a global team across 10+ countries.
  • Opportunity to work at a well-funded and profitable company.
  • Chance to build and scale products for a large, global customer base.
  • Fast-moving environment that emphasizes lean execution and rapid product delivery.
  • Culture that prioritizes team well-being and continuous improvement.
  • Opportunity to learn the complexities of scaling a B2B SaaS startup.

Interested in this position?

Apply directly on the company website

Apply Now

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