Sr. Product Manager - AI Platform

4 hours, 18 minutes ago
Full-time
Senior
Artificial Intelligence and Machine Learning
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Define the roadmap for HighLevel’s AI platform layer and identify core AI primitives to centralize across the company.
  • Design and evolve internal AI infrastructure, including LLM and model orchestration, agent frameworks, context and data pipelines, evaluation systems, and monitoring.
  • Build tools, abstractions, documentation, and reusable building blocks that simplify AI development for product teams.
  • Reduce duplicated AI infrastructure work across teams by creating shared platform capabilities.
  • Define performance, reliability, scalability, and cost standards for AI systems.
  • Partner with engineering to improve inference latency, efficiency, and platform scalability.
  • Embed safety, compliance, transparency, guardrails, and governance into AI platform design.
  • Collaborate with security and legal teams on responsible AI governance frameworks.
  • Validate solutions quickly through prototyping and iterative product development.
  • Enable teams to ship AI features faster with more consistent output quality.

Requirements

  • 8–10 years of product management experience.
  • Experience working on technical platforms or developer infrastructure.
  • Strong understanding of AI systems and LLM architectures.
  • Ability to operate independently with high ownership.
  • Hands-on coding or AI prototyping experience with 1–2+ years preferred.
  • Experience building AI platforms, ML infrastructure, or developer tools preferred.
  • Familiarity with agent frameworks, vector databases, and evaluation systems preferred.
  • Comfortable working closely with engineering and architecture teams.
  • Ability to prototype ideas and validate solutions quickly.

Benefits

  • Remote-first work environment.
  • Opportunity to work at a well-funded and profitable company.
  • Chance to learn the intricacies of scaling a B2B SaaS startup.
  • Opportunity to build impactful products for a global customer base.
  • Fast-moving product development environment where products can ship in weeks rather than quarters.
  • Strong culture of continuous improvement and innovation.
  • Equal Opportunity Employer status.

Interested in this position?

Apply directly on the company website

Apply Now

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