Senior Product Manager - Workflow Core

3 hours, 45 minutes ago
Full-time
Senior
Product Management
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Own key parts of the Workflows product experience across activation, builder usability, execution reliability, and long-term engagement.
  • Identify funnel gaps from workflow creation through execution and improve activation and adoption rates.
  • Drive initiatives that reduce time to value and help users launch their first meaningful automation faster.
  • Lead efforts to increase retention and make workflows a high-usage, return-worthy product.
  • Simplify complex workflow concepts, refine the UI, and reduce friction in critical user paths.
  • Expand templates, hotlinks, suggested workflows, and other entry points to bridge user intent and execution.
  • Analyze support tickets and user feedback to identify confusion points and product issues.
  • Prioritize, track, and manage new workflow feature requests through timely execution.
  • Collaborate with CRM, Reporting, Payments, AI, Integrations, design, and engineering teams on cross-functional workflow improvements.
  • Track product metrics, funnels, and usability bottlenecks to inform optimization opportunities.

Requirements

  • 8+ years of product management experience, ideally in SaaS or automation platforms.
  • Proven track record of shipping complex, user-facing features in a fast-paced environment.
  • Experience owning large-scale, customer-facing product platforms.
  • Experience with workflow automation tools or CRM platforms is a plus.
  • Strong understanding of workflow builders, automations, and no-code or low-code platforms.
  • Experience working with product funnels such as activation, retention, and time to value.
  • Ability to identify UX friction points and translate support or user feedback into product decisions.
  • Experience partnering with engineering on large-scale frontend and backend architecture, especially builder-like UIs.
  • Experience running feature discovery and validation loops with beta users.
  • Ability to write clear, structured PRDs and communicate roadmap tradeoffs to stakeholders.
  • Experience analyzing product data using tools like Superset, Pendo, or Tableau is a plus.

Benefits

  • Remote-first work environment.
  • Opportunity to work at a well-funded and profitable company.
  • Fast-moving, lean product culture that ships in weeks rather than quarters.
  • Strong focus on employee well-being.
  • Opportunity to learn how to scale a B2B SaaS startup and build impactful products.
  • Equal Opportunity Employer status.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Sr. Product Manager, New Content Initiatives and Strategy

Alphasense 51-250 Industrial Conglomerates

AlphaSense is hiring a Senior Product Manager to lead new content initiatives and strategy for its AI-driven market intelligence platform, shaping how financial and investment research content is sourced, integrated, and delivered to users.

Agile Generative AI LLM Machine Learning NLP
56 minutes ago

Product Manager

Anduril Industries 1K-5K Aerospace & Defense

Anduril Industries is hiring a Product Manager to lead a multi-domain command and control platform that unifies sensors, autonomous systems, communications, and operator workflows for mission-critical operations.

2 hours, 45 minutes ago

Staff Product Manager - Enterprise AI

Twilio 5K-10K Diversified Telecommunication Services

Twilio is hiring a Staff Product Manager for Enterprise AI to define and deliver AI-powered products that improve workflows across GTM and corporate functions on a unified enterprise platform.

CRM ERP LLM NetSuite Salesforce SQL
2 hours, 45 minutes ago

Product Operations Team Lead

Fundraise Up 51-250 Capital Markets

Fundraise Up is hiring a Product Ops lead in Cyprus or remotely to own and scale the processes, coordination, and workflow automation that keep the product organization operating effectively as the company grows.

3 hours, 13 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers