Program Manager, CPO's Office

4 days, 14 hours ago
Full-time
Lead
Project and Program Management
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
201-500
Founded 2018
$60M raised

Description

  • Support annual and quarterly People planning cycles, including priorities, timelines, dependencies, milestones, and follow-through.
  • Build and maintain AI-enabled planning tools, trackers, decision logs, and operating mechanisms that surface progress and risk.
  • Coordinate workforce planning, budgeting, organizational planning, and other recurring People processes across functions.
  • Lead cross-functional People initiatives from scoping through implementation, particularly where ownership is unclear.
  • Translate ambiguous priorities into defined workstreams, owners, timelines, dependencies, and decision points.
  • Conduct research, gather stakeholder input, and develop recommendations for leadership decisions.
  • Establish program governance, milestones, escalation paths, and visibility into risks, dependencies, and decisions.
  • Create repeatable documentation, playbooks, and processes; identify and improve inefficient or duplicative ways of working.
  • Prepare leadership-ready updates, analyses, and materials for high-priority People initiatives.

Requirements

  • 8+ years of relevant experience in People/HR programs, program management, People Operations, business operations, HR project management, or a related field.
  • Experience leading complex cross-functional programs in a fast-moving organization.
  • Strong program and project management skills, including the ability to create structure in ambiguous situations.
  • AI fluency and interest in using AI and automation to improve People operations.
  • Ability to manage multiple priorities, stakeholders, timelines, and dependencies.
  • Strong judgment on when to work independently and when to engage subject-matter experts or leadership.
  • Exceptional listening, writing, communication, stakeholder management, and cross-functional collaboration skills.
  • Ability to synthesize complex or incomplete information into clear recommendations and actionable plans.
  • High emotional intelligence and discretion with sensitive employee and business matters.
  • Comfort working across varied People topics, adapting to changing priorities, and improving systems and processes.

Benefits

  • Remote role within the USA.
  • Annual salary range of $109,000–$136,000.

Interested in this position?

Apply directly on the company website

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