Director, Product Design

3 weeks, 1 day ago
Full-time
Executive
Design and User Experience
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Lead, mentor, and scale a team of senior product designers across multiple core product domains.
  • Own end-to-end design for core product features, including CRM, Conversations, Calendars, Forms & Surveys, Domains, Webinars, Media Storage, Social Ads, Funnel Builders, and Email Builders.
  • Define the design vision, principles, and UX strategy for the core platform.
  • Partner with Product and Engineering leadership on long-term strategy, roadmap priorities, and architectural decisions.
  • Drive clarity and simplicity across complex, feature-rich workflows and interfaces.
  • Establish design standards, patterns, and systems that scale across teams and product areas.
  • Balance power-user flexibility with usability and approachability for new users.
  • Use user research, data, and real-world usage to inform design decisions.
  • Represent design at the executive level and contribute to broader product leadership discussions.

Requirements

  • 12+ years of experience in product design for B2B2C and/or SaaS platforms.
  • Extensive experience designing and scaling CRM or similarly complex, data-heavy systems.
  • 5+ years of experience leading and managing high-performing design teams.
  • Strong systems thinking and experience designing interconnected product ecosystems.
  • Proven ability to lead through ambiguity and complexity.
  • Deep understanding of enterprise and mid-market SaaS user needs.
  • Strong collaboration skills with Product, Engineering, and cross-functional leaders.
  • Excellent communication, storytelling, and executive-level presentation skills.
  • Experience with agency platforms, marketing automation tools, or CRM ecosystems (nice to have).
  • Experience building or scaling design systems for large SaaS products (nice to have).
  • Experience working in remote-first or distributed teams (nice to have).

Benefits

  • Competitive compensation.
  • Benefits package.
  • Flexibility, including remote-first work.
  • Opportunity to shape core experiences used daily by thousands of businesses and agencies.
  • Opportunity to lead design across a comprehensive SaaS platform.
  • Close partnership with executive leadership on product strategy and vision.

Interested in this position?

Apply directly on the company website

Apply Now

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