Affiliate Payment Ops Specialist II

1 month, 1 week ago
Full-time
Junior
Marketing and Growth
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Maintain affiliate records in the referral platform, including tier tracking, referral link assignments, and account tagging.
  • Validate commission calculations and process weekly affiliate payouts accurately and on time.
  • Maintain organized affiliate payment and tax records in compliance with company and regulatory requirements.
  • Prepare and issue year-end 1099 forms for applicable affiliates.
  • Serve as the primary point of contact for affiliate inquiries and manage a high-volume inbox.
  • Handle manual requests and escalate complex affiliate cases as needed.
  • Identify recurring affiliate issues and surface process improvement opportunities to leadership.
  • Administer endorsement payouts and track payment terms, deliverables, and milestones.
  • Enter and manage endorsement invoices in the AP system with complete documentation and accurate coding.
  • Collaborate with accounting and marketing to maintain the endorsements tracker and support cross-department payment activity.

Requirements

  • Bachelor's degree in Accounting, Finance, or a related field.
  • Minimum of 2 years in a front-facing role, preferably in affiliate operations or accounts payable.
  • Hands-on experience with referral program tracking software, such as FirstPromoter.
  • Experience with global payout platforms and payment methods.
  • General understanding of accounts payable processes, including vendor onboarding and tax documentation.
  • Experience working with data in Excel and Google Sheets.
  • Strong written and verbal communication skills with a customer-first mindset.
  • Experience in affiliate marketing or accounts payable is preferred.
  • Ability to handle a high-volume, detail-oriented operational workload.

Interested in this position?

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