[US-DC] Senior Manager, Operations

1 hour, 54 minutes ago
Full-time
Senior
Project and Program Management
HelloFresh

HelloFresh

HelloFresh is a leading recipe kit delivery service that provides farm-fresh ingredients and chef-designed recipes for convenient and affordable meals, revolutionizing the way people eat.

Hotels, Restaurants & Leisure
10K-50K
Founded 2012
$276M raised

Description

  • Provide cross-functional leadership on the front lines to improve productivity, support growth, and strengthen team culture.
  • Lead day-to-day operations in a hyper-growth environment to ensure accurate, on-time customer order fulfillment.
  • Manage Production, Planning, and Fulfillment teams and deliver results against company criteria and KPIs.
  • Ensure compliance with OSHA, GMP, SQF, food safety, and facility requirements while meeting operational goals.
  • Drive continuous improvement in safety, quality, cost, and delivery across warehouse operations.
  • Analyze shift performance to identify operational trends, opportunities, and cost-saving improvements.
  • Conduct presentations and formal training programs to improve communication and employee engagement.
  • Coach, teach, and develop team members to strengthen core knowledge and quality standards.
  • Champion change and expand warehouse capabilities to meet mandatory operational requirements.
  • Develop policies and procedures that help reduce inventory discrepancies and improve inventory control.

Requirements

  • Bachelor’s degree or 5+ years managing fulfillment and production operations in food, beverage, or perishables manufacturing or distribution.
  • Proven success managing teams of 200+ employees in a hyper-growth organization.
  • Comprehensive background in Production, Shipping, Receiving, and Warehousing.
  • Experience with inventory control management and building or improving warehouse management or inventory tracking systems; WMS implementation is a plus.
  • Demonstrated ability to develop policies and procedures that mitigate inventory discrepancies.
  • Strong project management skills and experience with Lean Manufacturing or Continuous Improvement methods.
  • Six Sigma, APICS, or Kaizen certification preferred.
  • Bilingual Spanish/English strongly preferred.
  • Proficiency with Microsoft Office tools, including Excel, Word, and PowerPoint, plus Google apps such as Gmail, Drive, and Sheets.
  • Ability to work weekends, nights, and holidays.

Benefits

  • Competitive salary with 401(k) matching that vests immediately upon participation and a company equity plan based on role.
  • Generous PTO, including sabbatical, plus parental leave of up to 16 weeks.
  • Comprehensive health and wellness benefits with $0 monthly options available starting on the first day of employment.
  • Tuition reimbursement for continuing education.
  • Up to 75% discount on HelloFresh meal plan subscriptions, including HelloFresh, Green Chef, EveryPlate, and Factor_.
  • Access to 7 Employee Resource Groups, including groups for BIPOC, women, veterans, parents, and LGBTQ+.
  • Inclusive, collaborative, and dynamic work environment at a mission-driven company.

Interested in this position?

Apply directly on the company website

Apply Now

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