Virtual Medical Assistant (EST)

3 days, 8 hours ago
Full-time
Junior
Operations
Heartbeat Health

Heartbeat Health

Heartbeat Health is a virtual first cardiology company that utilizes real-time clinical data and device connectivity to provide same-day diagnostic reads, televisits, and care programs. Their mission is to deliver effective, efficient, and engaging hea...

Health Care Providers & Services
11-50
Founded 2017
$28M raised

Description

  • Prepare patients for physician visits and facilitate virtual appointments, including testing audio and video and arranging interpreters.
  • Obtain telehealth consent forms and insurance card photos.
  • Collect medical information by phone and document histories, medications, dosages, and chief complaints.
  • Obtain baseline vital signs, verify baseline laboratory results, and conduct KCCQ surveys.
  • Answer incoming calls and confirm upcoming appointments.
  • Perform chart checks and prepare charts before patient visits.
  • Schedule follow-up appointments and laboratory services.
  • Identify opportunities for process improvement and risk mitigation while following policies that support a positive patient experience.

Requirements

  • High school diploma or equivalent.
  • Current CMA, CCMA, or RMA certification required.
  • 1–3 years of Medical Assistant experience, including virtual patient care.
  • Strong interpersonal and communication skills.
  • Excellent organization, multitasking, and attention to detail.
  • Ability to learn and support new technology in a fast-paced, adaptable environment.
  • Self-driven approach and commitment to delivering an outstanding patient experience.

Benefits

  • Fully remote, remote-first work environment.
  • Medical, dental, and vision coverage for eligible employees.
  • Paid time off, paid holidays, and sick time.
  • 401(k) plan.
  • Additional benefits supporting employees and their families.
  • Collaborative culture focused on mutual respect, diversity, and professional investment.

Interested in this position?

Apply directly on the company website

Apply Now

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